Ratings based on 75 Verified Reviews

4.5 out of 5
84% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Dec 2023
Property and room were nice. Service was very hit and miss.
5 out of 5
by A verified traveler

Posted 7 Dec 2023
It was very close to beaches. Property had many magical gardens & wood-burning hot tubs throughout the gardens that U can reserve… Absolutely magical & very friendly staff. They brought lots of bottled water to my room. The DECOR was stunning!! I took lots of photos of each of the sitting rooms. Beach/ Ocean views throughout the RETREAT… Amazing!!
5 out of 5
by A verified traveler

Loved it!

Posted 14 Feb 2023 on Hotels
What a cool and unique hotel concept! A beautiful, old building makes up the core of the resort, with several newer houses around it that have been converted to hotel rooms. Multiple pools, nature paths, a pickle ball court... there's something for everyone. Plus, it's a very quick walk down to the beach!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2023
1 out of 5
by A verified traveler

Posted 5 Jan 2023
Booked a room at Camps Bay Retreat for NYE - they told me my reservation was at Bay Hotel. That is NOT what I booked, but with it being NYE there were no other options around Cape Town. Bay Hotel is an entirely different property in an entirely different location. Not only did I have to stay at this property that I did not book, they would not provide any compensation for what they admitted was THEIR MISTAKE (a "system issue"). Beware of this bait and switch tactic they are using to show photos/descriptions of the Camps Bay Retreat to sell rooms at different properties. DO NOT RECOMMEND.
5 out of 5
by A verified traveler

Posted 6 Oct 2022
Beautiful location and wonderful staff.
Comment from Hotel Management
11 Feb 2023 by Camps Bay Retreat , Hotel Management
Dear Stephen - Thank you very much for your review. We are thrilled that you had a great time at Camps Bay Retreat and we cannot wait to have you back again soon
5 out of 5
by A verified traveler

Posted 9 Aug 2022
A beautiful property with so much character. Staff was extremely friendly and hospitable. The property felt very safe. The food was great - my boys loved the pancakes the best!
5 out of 5
by A verified traveler

Posted 8 Jul 2022
Manor has a Old World charm. Room was clean, large and well thought out. Staff were extremely helpful when called upon. Allowed us to relax and explore Camps Bay easily with a short drive from location. Grounds are well kept and offer quiet. View of water from the grounds is great while enjoying a drink. Enjoyed the stay and wouldn't hesitate to stay there again.
5 out of 5
by A verified traveler

Posted 20 Apr 2022
Property, staff and service overall excellent. Not convinced about the Japanese theme going on in the restaurant though.