Ratings based on 62 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
The lady at the reception was very nice and hospitable. We didn’t receive a VIP Access benefit, at least not what we thought we would have received from our experience at other resorts and hotels. We did receive a bottle of wine, wasn’t sure if that came standard with every room, but when I asked about room upgrade, pretty much every room was standard, and the same as the others. The food was really good at the restaurant.
Comment from Hotel Management
10 May 2024 by Riekie, Hotel Management
Thank you for your lovely response will pass onto the lady and pleased that you enjoyed your stay and food at our Restaurant. Apologies if you expected more, but the wine is not standard with every room but was your access benefit. Look forward to welcoming you back at the Resort
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Anita , Hotel Management
Dear Yvone, please accept our apologies for the inconvenience . We did not pick up this booking on our reservation system due largely to the fibre in the area being down . We understand that the room that you were paced in was not as comfortable as was expected but that in the end you were offered another room which was acceptable . I am going to contact you off line if that is okay.
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Anita , Hotel Management
Wonderful rating , thanks so much for taking the time to rate your stay with us.
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Anita, Hotel Management
Thank you for taking the time to rate your recent stay with us, your input is most valued.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Anita, Hotel Management
Awesome rating , thanks for taking the time to share, your experience .Look forward to welcoming you back.
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 17 Apr 2023 on Hotels
by A verified traveler
Posted 24 Mar 2023 on Hotels
Comment from Hotel Management
26 Mar 2023 by Anita, Hotel Management
Thanks for taking the time to review your recent stay with us,your input is most valued.
by A verified traveler
Posted 24 Dec 2022 on Hotels
Amazing, child and pet friendly
by A verified traveler
Posted 22 Dec 2022 on Hotels
Comment from Hotel Management
22 Dec 2022 by Anita, Hotel Management
Thanks for visiting Cape St Francis Resort and for taking the time to rate your recent stay with us , your input is most valued. So pleased that you had a great stay and look forward to welcoming you back.
