Ratings based on 307 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
My room was not cleaned basic things like garbage removal and removal of dirty towels until i complained on day 3. I was told there eas a staffing problem. Then I was locked out of my room for 4 hours because there was some kind of problem with the lock and I was there for a funeral what a nightmare. The staff did not lusten to me when I kept having problem and needing new keys until it did not work at all and they had to call the maintenance person from home which was not near to come so I could gain entry. I have stayed here 2xs before and it was great. This time was awful and frustating.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 12 May 2024
We had a nice stay
by A verified traveler
Posted 10 May 2024
Our room was quiet and private. We were there in the middle of the week and the hotel was not full. Room was nice and the breakfast was good. We were going to use the pool but it was not as heated as we were led to believe. I don't understand why there was a parking fee for a parking lot that was specifically for this hotel.
by A verified traveler
Posted 5 May 2024
We arrive to the hotel when given our room key when we got to the room the door was open when we walked in the sink was full of nets and bugs as well as the light fixtures. There was spiders on the way and a hugh bug on the towels. When i went back to drint desk i was told that they were overbooked and would need to send us to another hotel. The overall appearance of the hotel lobby was outdated.
Eventhough the front desk person was as accommodating as he could be the conditions of the room was beyond unexpected.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 23 Apr 2024
The staff tries their best to help you with what they have. Things there are outdated and the breakfast was more microwavable then a true normal offered hotel breakfast. I did like the size of the rooms (We had the 2 bedroom) We were in to see family and it was nice to be able to all hang in one room in the evening. I did not know there was a $3 a day parking fee until I had left so be aware there is. Overall if you're not picky and just want a place to lay your head, the beds are comfortable, and the people are nice, so it is worth the price to stay. There is a place called Fat Heads very close by with good food and great beer. It is also not far from NFL Hall of Fame.
by A verified traveler
Posted 7 Apr 2024
Booked a room and got there at 2am and there were no rooms available
by A verified traveler
Posted 30 Mar 2024
