Ratings based on 835 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
The noise above my room was ridiculous, other than that it was a good stay.
by A verified traveler
Posted 7 Jun 2024
Toilet was broken away from floor. Place was dirty, rude staff, smelled like weed throughout the entire place. Had some long term residents, place was beyond sketchy.
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Jada,We are sorry to hear about your experience, and we take all feedback seriously for improvement. We encourage you to reach out to our management team directly to address any concerns further. Thank you for sharing your feedback with us.
by A verified traveler
Posted 5 Jun 2024
Clean room, quiet, great shower. Plenty of places to eat within a mile.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Thomas,We are pleased to hear you enjoyed the cleanliness, tranquility, and shower during your stay. It's wonderful to know there were dining options nearby that suited your preferences. Your feedback is appreciated and we hope to welcome you back soon.
by A verified traveler
Posted 4 Jun 2024
Liked everything.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello John Piwowarczyk,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jun 2024
Nothing
Comment from Hotel Management
3 Jun 2024 by Manager, Hotel Management
Hello William, We're sorry to hear that you did not have a positive experience during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any further concerns, please feel free to reach out to our management team for assistance.
by A verified traveler
Posted 5 May 2024
I liked the price. I didn't like that the room was dirty, the shower wouldn't drain properly. We stayed for two days, the beds were not made well, just thrown together by staff. We didn't receive any new towels, washcloths, etc... had to go get them ourselves at the desk. The breakfast was subpar to say the least. Most of the hot food trays were constantly empty and the exact same food, 2 mornings in a row. Seemed like the person running the desk, was also responsible for the food.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello Melissa,We appreciate your feedback on our pricing, but we regret to hear about the cleanliness and service issues you faced. Your observations are valuable, and we will review them with the team for improvement. Thank you for bringing these concerns to our attention, and we hope your overall stay was satisfactory.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Ron,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another amazing experience.
by A verified traveler
Posted 10 Apr 2024
Price reasonable- overall average for a Quality Inn.
Obviously under-staffed for large influx of people, but managable. Staff was courteous and responsive. Good location for Canton attractions and access to the highway.
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Hello John, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our prices reasonable and enjoyed our convenient location for accessing Canton attractions and the highway. We appreciate your understanding during busy periods and are pleased to hear that you found our staff courteous and responsive. Your feedback helps us to improve the guest experience for all our visitors.
by A verified traveler from Hicksville
Posted 9 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Michael,Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Manager, Hotel Management
Hello Anya, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.
