Ratings based on 682 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
30 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Jana,Thank you for choosing Holiday Inn Express, Canton. We appreciate your feedback which helps us monitor and improve our guest service. We hope to see you again.
by A verified traveler
Posted 23 May 2024
Check in was pleasant, great amenities
Comment from Hotel Management
24 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Nicole,Thank you for choosing Holiday Inn Express & Suites, Canton. We appreciate your feedback. We are happy that you had a pleasant experience and enjoyed all our amenities. We make it our aim to provide every guest with a fantabulous experience! We look forward to seeing you next time you are in town!
by A verified traveler from Sabina
Posted 19 May 2024
I loved everuthing about it. I was looking forward to the hot tub but it was full of screaming kids. There was a girls softball tournament that weekend. It would be nice if you had afults only for the ladt hour. But everything else was great!
Comment from Hotel Management
20 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Jesse,Thank you for choosing Holiday Inn Express & Suites, Canton. We are happy to hear you had a great stay. We appreciate your feedback and suggestion. We do stay quite busy with area events, graduations, and the summer season about to kick off. We are sorry you were not able to enjoy our hot tub as much as you anticipated due to those participating in the tournament that was in town this weekend. We hope to have the opportunity to welcome you back on a quieter weekend so you can enjoy the hot tub more. Warm regards!
by A verified traveler
Posted 12 May 2024
The motel is very nice and clean
Comment from Hotel Management
13 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Barbara,Thank you for choosing Holiday Inn Express & Suites, Canton. We appreciate your feedback. We are pleased to hear that you had an enjoyable stay. Our team works diligently to ensure your stay is clean and comfortable. Thank you for recognizing their efforts. We hope to see you again when you return to our area.
by A verified traveler
Posted 10 May 2024
Basic place. What we needed for a quick weekend stay!
Comment from Hotel Management
13 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Briahna,Thank you for choosing Holiday Inn Express & Suites in Canton. We appreciate your feedback. We are happy that you enjoyed your stay with us. We hope to see you again!
by A verified traveler
Posted 25 Apr 2024
Staff was so friendly
Comment from Hotel Management
30 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Figen,Thank you for choosing Holiday Inn Express & Suites. We appreciate you taking time to provide us with feedback regarding your recent stay. We so pleased to hear you enjoyed your stay and our friendly team members. We look forward to seeing you again!
by A verified traveler
Posted 23 Apr 2024
Nice
Comment from Hotel Management
23 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Katie,Thank you for choosing Holiday Inn Express & Suites. We appreciate your feedback. We are happy to hear you had a pleasant experience. We hope to see you again when you return to our area.
by A verified traveler
Posted 15 Apr 2024
Didn’t stay more than 15 minutes before we left. My kid has asthma and the cigarette odor and musty air required the use of her inhaler. We’re trying to get a refund.
Comment from Hotel Management
16 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Nicole,Thank you for choosing Holiday Inn Express & Suites. We are truly sorry to hear your stay was not as expected. Our guest services agent did offer to move you to a new room. We hope to welcome you back in the future.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Bethann Assistant General Manager, Hotel Management
Dear Mike,Thank you for choosing Holiday Inn Express, Canton. We appreciate you taking time to provide us with feedback. We are pleased to hear that you really enjoyed your stay. We hope to see you again!
by A verified traveler
Posted 13 Apr 2024
It was easily accessible and welcoming. It stood out in the general area and was much more appealing.
Comment from Hotel Management
14 Apr 2024 by Bethann Assistant General Manager, Hotel Management
Dear Jonathan,Thank you for choosing Holiday Inn Express & Suites. We are pleased to hear you found our location to be easily accessible and welcoming. We're always happy to hear we made a positive impression. We hope to welcome you back again soon!
