Ratings based on 441 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The staff was warm and welcoming and very friendly. They were knowledgeable about the area and eager to assist us with everything. They were present and accessible. The property was clean and comfortable.
by A verified traveler
Posted 5 May 2024
Upon check-in we were given a room that was not what we had reserved. Returned to front desk, was given a different room, that at least had 2 beds but was again not what we had booked. It was late and we were tired so we just dealt with it. Room was small, smelled musty. Beds were decent. AC worked. Bathroom, particularly the shower was not clean. Woke up to get ready for the day,
noticed we only had one towel. No hand towels. No washcloths. One singular towel for a family of 4. Shower pressure was awful. Limited parking. Overall not impressed, especially given the price. Would not stay here again.
by A verified traveler
Posted 1 May 2024
Friendly staff
Comment from Hotel Management
2 May 2024 by MELINDA , Hotel Management
THANK YOU FOR STAYING WITH US
by A verified traveler
Posted 17 Mar 2024
I had a reservation and they gave my room away. They no longer had a 2 queen room that I reserved and payed for. So I had to stay in another room and my kids got the couch and a cot.
by A verified traveler
Posted 4 Mar 2024 on Orbitz
Very outdated, inattentive staff, and very noisy at night (both in and outside the hotel).
by A verified traveler
Posted 3 Mar 2024
Lack of staff
by A verified traveler
Posted 3 Mar 2024 on Orbitz
by A verified traveler
Posted 1 Mar 2024
Room was renovated, pretty nice. Sliding door on bathroom is bad idea. Noisy open and close in the night. Could use a cheat sheet for the TV so you know the basic channels. Lobby area and bar are very nice. HVAC is a little noisy. Plenty of restaurants and stores in the area.
by A verified traveler from Euless
Posted 21 Feb 2024
by A verified traveler from PARKERSBURG
Posted 17 Feb 2024
Very friendly staff. Very clean and nice. Very close to restaurants and shopping.
