Ratings based on 537 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lancaster
Posted 2 Jun 2024
I love
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Rebeca,hearing that you enjoyed your stay with us! Guest satisfaction is our top priority and we are delighted to hear about your positive experience. Should you have any more feedback or wish to share further details about your stay, please feel free to reach out to our management team. Thank you for choosing our hotel.
by A verified traveler
Posted 31 May 2024
Clean
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Pau,Thank you for sharing your feedback with us. We strive to provide a clean and comfortable environment for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 26 May 2024
They advertise a pool but the pool is filled with dirt.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Taiwana,We appreciate your feedback regarding the pool and will address this for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello David,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another fantastic stay!
by A verified traveler
Posted 19 May 2024
Great place to stsy. Price was excellent.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Hello Janice,We're thrilled to hear you enjoyed your stay with us and found our prices to be excellent. Your feedback is valuable to us, and we hope to welcome you back soon for another great experience.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Tim, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 6 May 2024
No pool
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Maria,We apologize for any inconvenience caused by the lack of a pool during your stay. Guest feedback is valuable, and we will share your comments with our management team for further consideration. Thank you for sharing your experience with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Apr 2024
Not much for breakfast as you find in most properties
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Mary Ann, We appreciate your feedback on our breakfast offerings and will make sure to share your comments with our team for improvement. Guest satisfaction is very important to us, and we hope your overall stay was enjoyable.
by A verified traveler
Posted 17 Apr 2024
Noisy roads, business being run out which compounded noise. Quit & found a better hotel & advised Expedia to cancel our reservations.
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Joe, We regret to hear about your experience and apologize for the inconvenience caused. Your feedback is valuable, and we will address the noise issues with the relevant teams for future improvement. If you have any further concerns, please reach out to us directly.
by A verified traveler
Posted 14 Apr 2024
Room was good, staff wasnt overly nice, the room was OK. The breakfast sucked, only apple juice, coffee to drink, plain yogurt, and some danishes and muffins.
