Ratings based on 682 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 May 2024
The staff was great, it was extremely close to canton trade days so very convenient, however for the price I paid for the rooms I expected them to be a bit nicer. If you want to be close to trade days though it’s a good option.
Comment from Hotel Management
10 May 2024 by Best Western Canton Inn, Hotel Management
Thank you for your review. We are in the process of renovating our rooms. We should be done by July. We do hope you will choose to stay with us on your next trip to Trade Days.
5 out of 5
by A verified traveler

Posted 4 May 2024
Friendly staff. The property was clean and well maintained! Truly enjoyed my stay. The breakfast included in the price was outstanding!
5 out of 5
by A verified traveler

Posted 3 May 2024
Nice clean hotel close to Canton! Staff was wonderful! Thank you for a great stay!
Comment from Hotel Management
4 May 2024 by Front Desk, Hotel Management
Thank you for completing the review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
1 out of 5
by A verified traveler

Posted 12 Apr 2024
Comment from Hotel Management
2 May 2024 by Best Western Canton Inn, Hotel Management
We do apologize that we did not meet your expectations.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
I was really impressed by the staff they were so friendly and welcoming.
Comment from Hotel Management
7 Apr 2024 by fd, Hotel Management
Thank you for taking our survey! we appreciate your kind words :)
5 out of 5
by A verified traveler

Posted 6 Apr 2024
The staff was friendly and helpful, liked the hot breakfast and the lady that worked the dining room and all this at a good price
Comment from Hotel Management
7 Apr 2024 by fd, Hotel Management
Thank you for taking the time to take our survey! We appreciate your kind words :)
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Best Western Canton Inn, Hotel Management
Thank you for your 5 star review. We look forward to your next stay with us.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Comment from Hotel Management
7 Apr 2024 by fd, Hotel Management
Thank you for taking the time to take our survey!
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Best Western Canton Inn, Hotel Management
Thank you for your rating.
4 out of 5
by A verified traveler

Posted 18 Feb 2024
Hotel is in process of being renovated so when I come back it will be fresh and like new. Did have problem with commode running thru which was a little inconvient. Did have plumber in but problem was not resolved
Comment from Hotel Management
4 Mar 2024 by Best Western Canton Inn, Hotel Management
I do apologize about the toilet. We look forward to you returning after renovations.