Ratings based on 982 Verified Reviews

3.1 out of 5
86% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Jun 2024
There was construction going on above my room which sucked but except for an hour each morning I was away seeing the sites. Plus when I checked in I was upgraded to a suite so that was awesome. Canton Ohio is a beautiful place. I loved my time there.
3 out of 5
by A verified traveler

Posted 3 Jun 2024
Pool was down, despite the website saying would be fixed on the 1st, checked out on the 3rd and still wasn’t. The AC did not work well and left the room feeling stuffy and warm. The shower drained so slowly you stood in ankle high water. Everything was unplugged and you had to find the plugs behind the furniture in the dust and dirt there.
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Housekeeping with towels and clean beds once a week
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Close to everything that is necessary to live and so many great food places
1 out of 5
by A verified traveler

Posted 2 Jun 2024
They are currently renovating and one floor leaked. We had a king suite reserved and got a room with two beds. The rooms are dirty, dusty, and fabric is stained. No trash cans in rooms or bathrooms and no vending. We called down to the front nobody answered. We went down and the girl that was working was outside smoking and hanging out with friends.
3 out of 5
by A verified traveler

Posted 17 May 2024
The staff was very nice
4 out of 5
by A verified traveler

Posted 9 May 2024
The staff were kind. Willing to help when needed.
1 out of 5
by A verified traveler

Posted 6 May 2024
The owner was extremely rude and I just needed a nights stay. Just because I’m female doesn’t mean you can over-charge the room. Literally took what I had in my account for it and didn’t seem bothered by it. MUST BE NICE!
3 out of 5
by A verified traveler

Posted 6 May 2024
Convenient to food and shopping.
4 out of 5
by A verified traveler

Posted 6 May 2024
Charles in the breakfast room was the best.