Ratings based on 723 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
I enjoyed how convenient this hotel is to the Canterbury cathedral, great river cruises shops and restaurants.
by A verified traveler
Posted 28 May 2024
Lovely hotel in great location.
by A verified traveler
Posted 26 May 2024
Exactly as advertised. Entire staff was friendly and responsive
Comment from Hotel Management
27 May 2024 by Irina, Hotel Management
Dear Michael,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that the staff made your stay even better. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 24 May 2024
I feel like my home
Comment from Hotel Management
26 May 2024 by Irina, Hotel Management
Dear Eakkrita,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that you felt at home here. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 19 May 2024
A haven of peace in the middle of a busy city.
Comment from Hotel Management
19 May 2024 by Irina, Hotel Management
Dear Janet,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotels cosy ambiance.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 15 May 2024
Great choice！
Comment from Hotel Management
19 May 2024 by Irina, Hotel Management
Dear Guo,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 15 May 2024
more than 20 times lived here！kind of home feeling.
Comment from Hotel Management
16 May 2024 by Irina, Hotel Management
Dear Guo,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and we are really happy that you are such a loyal guest with us! We try our best to make the hotel feel nice and cosy for our guests!We hope to see you again soon. Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 15 May 2024
Location is good. Staff is friendly.But the sound insulation is very poor. I can hear conversation from next room though I believe they speak in normal volume.
Comment from Hotel Management
15 May 2024 by Irina, Hotel Management
Dear Daisy,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Hampton by Hilton Canterbury , Hotel Management
Dear Patrick,Thank you for reviewing your stay with us. We're pleased to hear you enjoyed your stay with us. We hope to welcome you again soon.
by A verified traveler
Posted 13 May 2024
Convenience location. Staff are excellent, great place to stay.
Comment from Hotel Management
13 May 2024 by Irina, Hotel Management
Dear Mahendra,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that you found our team to be excellent. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant
