Ratings based on 647 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Lovely bedrooms and breakfast good
by A verified traveler
Posted 6 May 2024
The staff went above and beyond, they were incredibly friendly and welcoming. The hotel exterior is stunning and the room was exactly what we needed. An easy 15 minute walk to the city center. We will definitely come back next time we go to Canterbury!
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 28 Apr 2024
Shower didn't work, no fridges in the rooms which doesn't suit needs of customers, restaurant area for breakfast was so hot too
by A verified traveler
Posted 17 Apr 2024
Very reasonably priced. There was a problem with the booking when we arrived, but the staff resolved it fairly quickly.
Comment from Hotel Management
4 May 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you for your review Anne-Marie, we hope you decide to stay with us again in the not so distant future.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you Bob for the great score. We look forward to welcoming you back in the future.
by A verified traveler
Posted 6 Apr 2024
The hotel is a bit dated but currently undergoing renovation so we upgraded to one of their finished rooms which was really nice, I think if they continue the great look and feel for the rest of the hotel it's going to look really nice.
Hotel felt safe and within walking distance to Canterbury town centre only 10 minutes away.
Breakfast was good but dining room requires updating so be good to see once all the work has been carried out.
Keep up the good work.
Comment from Hotel Management
12 Apr 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you for the encouragement Paul, we are so happy with the current progress and are glad that guests can appreciate this also. We look forward to welcoming you back so we can show of more of our exciting works!
by A verified traveler
Posted 30 Mar 2024
No complaints, a pleasure to stay here
Comment from Hotel Management
31 Mar 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you Amisha, we look forward to welcoming you back to Canterbury and Abbots Barton in the near future.
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you for your kind review Wayne. We look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
4 Mar 2024 by Aiden Strong - Hotel Manager, Hotel Management
Thank you for your kind review Tracey, we look forward to welcoming you back soon.
