Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Nice convenient location in the High Street, easy walkable from the station with lots of eating and drinking establishments nearby.
Drinks at the abode bar were quite expensive better use local nearby facilities.
by A verified traveler from Woodstock
Posted 16 May 2024
The hotel was amazing. Beautiful, spacious room, full size soaking tub, incredible breakfast. In the heart of Canterbury, quick walk to all the shops, restaurants and the cathedral.
by A verified traveler
Posted 15 May 2024
Welcoming staff, great area to explore old Canterbury. Fabulously comfortable bed.
by A verified traveler from Barking
Posted 13 May 2024
by A verified traveler
Posted 5 May 2024
The room we were first allocated was unfortunately next to a number of outside air con units. These were quite noisy and would have kept us awake. However, when I pointed this out to the reception team, we were quickly moved to a quiet room. I was impressed with the quiet, efficient way the staff handled this to ensure our stay was perfect. The room was clean and well appointed. The breakfast was excellent and the dining room staff were clearly well trained and attentive throughout. I would highly recommend this hotel.
by A verified traveler
Posted 4 May 2024
For the standard of room/price the bed was v large and comfy, the shower was good and the room was a good size but the decor is basic and tired and the facilities are limited. (No usb, had to move the tea tray to plug it in, no free snacks eg biscuits on tea tray).
by A verified traveler
Posted 21 Apr 2024
Good place to stay to visit Canterbury, right on the high street. Breakfast included and very nice and the staff were all friendly and helpful. Only small negative was the cost of parking at £18 a night.
by A verified traveler
Posted 12 Apr 2024
Hotel in a good situation. Room ok. Bathroom poor. Breakfast poor.
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 7 Apr 2024
