Ratings based on 160 Verified Reviews

4.2 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
28 May 2024 by MK, Hotel Management
Dear Mr. Kirshma,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Excellent property. Great service!
Comment from Hotel Management
24 Apr 2024 by MK, Hotel Management
Dear Mr. Nikhil,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager
5 out of 5
by A verified traveler from Wirral

Posted 12 Apr 2024
This ITC grand Goa is a super resort with a serene atmosphere and excellent facilities. The rooms are high quality and sufficiently luxurious. The resort caters to all your needs and has a very good spa and reasonable gym. Surprised to also find a steam room and sauna. The outside pool was large and very well maintained. The beech was pristine and had an annexed restaurant right there. The surrounding gardens were beautifully maintained. The main buffet was very good and there were other al la carte options for variety. In all a worthy five star rating and I can’t wait to come back.
Comment from Hotel Management
15 Apr 2024 by MK, Hotel Management
Dear Mr. Jagjeeth,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
5 out of 5
by A verified traveler from Houston

Posted 4 Feb 2024
Comment from Hotel Management
7 Feb 2024 by MK, Hotel Management
Dear Mr. Joshua,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager
5 out of 5
by A verified traveler

Top Notch Experience

Posted 27 Jan 2024 on Hotels
We thoroughly enjoyed our stay at the hotel. It was perhaps one of the best experiences we have had. The hospitality and food were simply outstanding. The staff were extremely polite and understanding. We would definitely like to come back soon.
Comment from Hotel Management
29 Jan 2024 by MK, Hotel Management
Dear Mr. Manveen,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
3 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by MK, Hotel Management
Dear Mr. Darshil,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
1 out of 5
by A verified traveler

Posted 15 Jan 2024
Comment from Hotel Management
7 Feb 2024 by MK, Hotel Management
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us. I am concerned to see that you have rated your recent visit to the hotel with a low score.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa
5 out of 5
by A verified traveler

Posted 14 Jan 2024
Wonderful stay here!
Comment from Hotel Management
22 Jan 2024 by MK, Hotel Management
Dear Ms. Jean,Namaste!Thank you so much for taking the time to share your experience. We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager
2 out of 5
by A verified traveler

Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by MK, Hotel Management
Dear Mr. Paul,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
5 out of 5
by A verified traveler

Posted 5 Jan 2024
Comment from Hotel Management
22 Jan 2024 by MK, Hotel Management
Dear Guest,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager