Ratings based on 612 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
It was nice.
Comment from Hotel Management
4 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 24 May 2024
Great
Comment from Hotel Management
25 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 23 May 2024
Great place! Good food! Friendly staff
Comment from Hotel Management
24 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 21 May 2024
Dated
Comment from Hotel Management
22 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 12 May 2024
friendly staff
Comment from Hotel Management
17 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you so much for your kind words! We strive to create a welcoming environment for our guests, and we're thrilled to hear that our staff made your experience enjoyable. If there's anything else we can do to enhance your visit next time, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 2 May 2024
Basically an older hotel that is barely keeping up. The rooms were fine, staff pleasant. Hallways were poorly lit and hotel decor outdated. The lounge closed an hour early both nights. Staff politely pointed out the liquor store nearby. There was no ice in the only ice machine. When I asked the front desk they said “Yeah it has been broke since last summer”… Last Summer! They did cheerfully fill my ice chest from the back but still… also they had a hard time getting the Front Desk check in technology to work, seems to be an ongoing issue. I also had to get a hotel Tech Guy to get the TV remote to work with the TV. That said it was $50 a night cheaper than the nearby (and new) Holiday Inn Express, so as a value purchase I feel I got what I paid for.
Comment from Hotel Management
3 May 2024 by Sophia CSR, Hotel Management
Hi Robert,Happy to see that you found our room fine and the staff pleasant. However, . We regret the inconvenience faced by you and never want our customers to have a bad experience. We have escalated this issue to our Management for prompt action. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A verified traveler
Posted 20 Apr 2024
Very spacious
Comment from Hotel Management
22 Apr 2024 by Sophia CSR, Hotel Management
Hi Florencia,Thank you for taking the time to share your wonderful rating. Pleased to hear that our hotel is very spacious. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 14 Apr 2024
Room smelled and we had to ask for a different room which wasn’t too much better but we tolerated it
Comment from Hotel Management
15 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our housekeeping team for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A verified traveler
Posted 5 Apr 2024
The property was clean and well maintained.
Comment from Hotel Management
5 Apr 2024 by Sophia CSR, Hotel Management
Hi Michael,Thank you for taking the time to leave your feedback! We are happy to hear that you found our property clean and well-maintained. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
