Ratings based on 543 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
room had a smell I told the reception
also the robes had a bad smell
and towel to had a smell
I think they need to change there way of cleaning them
but robes where used before
service very good
cleaning lady was very nice and helpful
also we got the renting car scratch they need to be careful when they park them
Comment from Hotel Management
31 May 2024 by The JW Marriott Cannes Team, Hotel Management
Dear Lisa,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 27 May 2024
well located
front of the ocean
good shopping a lot of restaurant around it
Comment from Hotel Management
30 May 2024 by The JW Marriott Cannes Team, Hotel Management
Dear Lisa, On behalf of the entire team, I want to thank you for taking the time to share your experience with us,We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
28 May 2024 by JW Marriott, Hotel Management
Dear Shannon, On behalf of the entire team, I want to thank you for taking the time to share your experience with us,We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team
by A verified traveler from Brooklyn
Posted 5 Apr 2024
Professional and friendly staff. Property was clean and close to everything.
Comment from Hotel Management
10 Apr 2024 by Jean-Baptiste, Hotel Management
Dear Nichole,On behalf of the entire team, I want to thank you for taking the time to share your experience with us,We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 20 Mar 2024
good value for business trip excellent staff service and location
Comment from Hotel Management
27 Mar 2024 by Jean-Baptiste, Hotel Management
Dear Iain,On behalf of the entire team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Jean-Baptiste, Hotel Management
Dear Angus,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Not nice for a beach city
Posted 6 Feb 2024 on Hotelswe heard everything that was happening in our neighbor's room. Too noisy. The hotel is particularly closed, no view from the lobby to the outside. No nice cafe or tea room to sit in. The only restaurant is in the basement
Comment from Hotel Management
13 Mar 2024 by Jean-Baptiste, Hotel Management
Dear Jacquy,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 13 Dec 2023
The hotel is very nice but we had a bad experience with the room toilet since there was a leakage and it wasn’t m handled efficiently by the staff. They could be more empowered and professional.
Comment from Hotel Management
13 Mar 2024 by Jean-Baptiste, Hotel Management
Dear Ahmed,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team
by A verified traveler
Posted 16 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Clara, Hotel Management
Dear Samrat,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. We hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,JW Marriott Cannes Team
by A verified traveler
Large room with lovey terrace overlooking the ocea
Posted 14 Oct 2023 on HotelsEnjoyed our large room with a lovely terrace.
Comment from Hotel Management
25 Oct 2023 by Clara, Hotel Management
Dear Tina,On behalf of the entire hotel team, we want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team
