Ratings based on 118 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 19 Mar 2024
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Comment from Hotel Management
23 Mar 2024 by Hotel Roc Meler , Hotel Management
Good morning Mme.DesislavaWe are grateful for your comment, it is great you have find useful our rental shop in the Hotel with especial prices to our guests. We hope you can come back the next year. Cordially Hotel Roc Meler
by A verified traveler
Posted 17 Feb 2024
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados.
La comida abundante y de muy buena calidad.
El internet es mejorable porque habia que rellenar los datos continuamente.
Sin duda volveremos ;)
Comment from Hotel Management
17 Feb 2024 by Hotel Roc Meler, Hotel Management
Estimada Sra. Diana Muchas gracias por su genial reseña, nos enorgullece su reconocimiento hacia el trabajo realizado por el personal del hotel y la calidad de la comida. Tomamos nota de su puntualización acerca de la conexión wifi, estamos trabajando para poder mejorarlo. Estaremos encantados de volver a recibirla AtentamenteDirección Hotel Roc Meler
by A verified traveler
Excellent hotel for ski holiday
Posted 15 Feb 2024 on HotelsBeautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Comment from Hotel Management
16 Feb 2024 by Hotel Roc Meler, Hotel Management
Good morning Thank you very much for amazing review, we are pleased to know you apreciate the confort , the food in our Restaurant La Cabana and the free shuttle service to Canillo, Cordially Hotel Roc Meler Management
by A verified traveler
Posted 25 Oct 2023
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Comment from Hotel Management
29 Oct 2023 by Hotel Roc Meler, Hotel Management
Good evening Mr. Michael We are very happy to welcome athletes like you, who knows how to enjoy the incredible nature that surrounds Canillo. We are also glad that you have found Hotel Roc Meler the perfect place to stay.We hope to see you again soon.Cordially
by A verified traveler
Worth it!
Posted 2 Sep 2023 on HotelsWonderful stay here. The ambiance & staff were outstanding.
Comment from Hotel Management
29 Oct 2023 by Hotel Roc Meler, Hotel Management
Good evening Mme. KariWe are very grateful for your excelent review, we are joyful you have spent great time at the Roc Meler Hotel.We hope you can visit us again in the futureCordially
by A verified traveler
Posted 7 Jul 2023
Beautiful view, clean/comfortable rooms and helpful staff.
Comment from Hotel Management
12 Jul 2023 by Hotel Roc Meler, Hotel Management
Good afternoon Ryan,We are very pleased to hear that you loved our newly refurbished facilities and that you had an excellent stay at Hotel Roc Meler.We are happy to hear that we have done an excellent job with the service as we take great care to make you feel at home during your stay.We would like to thank you for taking the time to write us a review and we hope to see you back very soon, see you next Ryan.
by A verified traveler
Posted 1 May 2023 on Hotels
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Comment from Hotel Management
7 Jun 2023 by Hotel Roc Meler, Hotel Management
Hello Katherine good afternoon,First of all we would like to thank you for taking the time to write us a review as it helps us to keep improving.We are sorry for those little incidents with the hot water and the loud music, as you mention, we had some problems that have been solved, regarding the loud music we have already passed the incident report so that this does not happen again.We are very pleased to hear that we did an excellent job with the housekeeping service and that you loved our newly refurbished rooms.We are glad you loved the food we serve in our restaurant "La Cabana" which serves breakfast and dinner, as well as having a gluten free menu certified by the celiac association of Andorra.We hope to see you back with us very soon, see you next time Katherine.
by A verified traveler
Posted 20 Feb 2020
by A verified traveler
Posted 28 Dec 2018 on Hotels
Fantastic,awesome food and staff
Comment from Hotel Management
25 Jan 2019 by Equipe Roc Meler, Hotel Management
Merci beaucoup
by A verified traveler
Posted 3 Sep 2018
