Ratings based on 4 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from cairns

Posted 17 Dec 2018
Beautiful villa with private pool, very friendly and helpful staff, good location
Comment from Hotel Management
19 Dec 2018 by Ardana , Hotel Management
Dear Guest Thank you for the time and wonderful review you had made about your experience during your stay with us. It was great to hear how much you enjoyed the beautiful ambience of the Villa . Thank you also for recognize our service ,staff and super team who are passionate about creating memorable experiences that we are pleased you have taken away. Thank you once again for staying with us and looking forward to see you next year in our Villas Sincerely Ardana & Amore Team
5 out of 5
by A verified traveler from Sydney

Posted 5 Nov 2018
Lovely staff and beautiful spacious villa! The staff were very helpful with everything and nothing was too much trouble.
Comment from Hotel Management
15 Nov 2018 by Ardana , Hotel Management
Dear Ms. Anastasia Thank you for the time and wonderful reviews you had made for your experience during your stay with us. It was great to hear how much you enjoyed the beautiful ambience of the Villa , which we take great pride in it . Thank you also for recognize our staff and super team who are passionate about creating memorable experiences that we are pleased you have taken away. Thank you once again for staying with us and we do hope to see you again very soon in one of our Villas Sincerely Ardana and Mayana Team
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Nice, homely villa located at a quiet area

Posted 8 Jul 2016
Pros: I like the villa staff. They are the ones who made this villa experience a very pleasant one because of their kind hospitality and efficiency.
Cons: Cleanliness of villa. Kitchen area and shower area especially.
Location: A very quiet and serene place to relax in. Many cafes/restaurants located within walking distance.
Staying at Mayana Villa felt very homely, and the villa itself is big enough for 6 adults. Each villa has its own private pool, so it's really nice to be able to swim comfortably. But imo the depth of the pool is slightly too deep, a 163cm person had to tiptoe to stand in the pool. I was pleasantly surprised by the hospitality of the staff at Mayana as they were all so welcoming, helpful and friendly. They spent some time explaining to us certain stuff, telling us where are the good places to eat (or mobile app for food delivery), and always want to ensure that we had a good stay. The efficiency of the staff is marvellous. They carried out our requests promptly, such as requesting for travel adapters, replacement of drinking water, and cleaning of the pool. Beds are comfy, but the bed located at the attic was too small for two male adults to sleep in, the size of that bed is clearly smaller than that of the other two beds provided. With regards to the water temperature in the toilet, the standing shower is alright, but the bathtub water wasn't hot enough and they did not have clear indications of how to adjust the temperature (the design of the tap is kind of weird, not intuitive enough for us to know how to turn on hot/cold water). The living room was unbearably hot so it could have been better if there were more fans provided. There were only two ceiling fans which were placed above the dining tables and not the sofa area.
4 out of 5
Recommended
for Everyone
by A verified traveler from cape town

Specious beautiful accommodation

Posted 18 Jul 2018
Specious and beautifully appointed accommodation in Canggu. Close to everything but not on the beach. We stayed in a two bedroom villa with a private big pool and tropical surroundings. The butler service was discreet and wonderful and the staff was polite and very helpful no request too big or small. A wonderful place to stay! We will be back!
Comment from Hotel Management
25 Jul 2018 by Ardana , Hotel Management
Dear Ms. Camilla Parker Thank you for the time and wonderful reviews you had made for your experience during your stay with us. It was great to hear how much you enjoyed the beautiful ambience of the Villa and Surround Canggu which we take great pride in it . Thank you also for recognize our staff and super team who are passionate about creating memorable experiences that we are pleased you have taken away. Thank you once again for staying with us and we do hope to see you again very soon in one of our Villas Sincerely Ardana and Mayana Team