Ratings based on 72 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Great service all around!
Comment from Hotel Management
13 May 2024 by Arista, Hotel Management
Dear Thao,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 5 May 2024
Staff were nice, however rooms are far away from reception.
Comment from Hotel Management
6 May 2024 by Arista, Hotel Management
Dear Arini,We appreciate your feedback and are delighted to learn that our staff provided excellent service during your stay. However, we regret any inconvenience caused by the distance of the rooms from the reception area. Your comments are valuable to Citadines Berawa Beach Bali, and we will certainly consider them as we strive to enhance our guests' experiences. Please know that your comfort and satisfaction are of utmost importance to Citadines Berawa Beach Bali, and we hope to welcome you back for an improved stay in the future. Thank you for choosing Citadines Berawa Beach Bali.Warm regards,Citadines Management
by A verified traveler
Posted 5 May 2024
Had a great stay!
Comment from Hotel Management
6 May 2024 by Arista, Hotel Management
Dear Jake,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 28 Apr 2024
Hands down the most eco friendly/sustainable property I’ve stayed at in Bali! More hotels and properties should be doing the same. No water bottles with water refill stations throughout the hotel. Ideal for families with the rooms having kitchenettes, laundry facilities. We loved the rooftop pool and spent most of our time up there. There is a fair bit construction in the area so we asked for a quiet room away from it and they gave us one. We could hear Finn’s beach club on the weekend but the noise settled by 1am. Balcony doors are quite soundproof so overall we were able to sleep fine with the noise. Would stay here again!
Comment from Hotel Management
29 Apr 2024 by Arista, Hotel Management
Dear Christa,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
4 Apr 2024 by Arista, Hotel Management
Dear Joseph,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 1 Apr 2024
Met all our needs. Great staff. Can’t say much about breakfast since I was only half awake and missed the next two days. I did notice live egg and noodle station outside on the patio that no one told me about. Hotel has a secure free parking. Bike rental from that garage next door is a plus ! Wish we had stayed here longer.
Comment from Hotel Management
2 Apr 2024 by Arista, Hotel Management
Dear Tenzin,Thank you for sharing your experience with Citadines Berawa Beach Bali.We are pleased to hear that we were able to meet all your needs during your stay. It's wonderful to know that you found our staff to be great, and we appreciate your kind words regarding their service.However, we are glad to hear that you noticed our live egg and noodle station outside on the patio. We apologize for any oversight in informing you about this feature, and we will ensure better communication in the future.Furthermore, we are delighted that you found our hotel's secure free parking to be convenient. We appreciate your mention of the bike rental option from the garage next door, which adds to the convenience of our guests.We regret that your stay was not longer, and we hope to have the pleasure of welcoming you back for a more extended stay in the future.Warm regards,Citadines Management
by A verified traveler
Posted 21 Mar 2024
Excellent hotel in the best location
Comment from Hotel Management
22 Mar 2024 by Arista, Hotel Management
Dear Brendan,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
19 Jan 2024 by Arista, Hotel Management
Dear M,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Arista, Hotel Management
Dear Steven,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Arista, Hotel Management
Dear Nicole,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
