Ratings based on 3 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Oct 2019
There’s ants trail in our room from the floor to the AC wall. There’s no land line telephone in the room. I had to walk to the front desk to notify the staff regarding the ants. Staff should give the front desk telephone number in case of emergency.
Comment from Hotel Management
7 Nov 2019 by Review Management Associate-Bea, Hotel Management
Dear ZEN Guest, Thank you very much for taking the time to review your stay. We are sorry that you didn't get our ZEN experience during this stay; we can assure you that we are continuously working on improving our customer experience and your feedback is helping us. Best regards, Bea
5 out of 5
by A verified traveler

Satisfied👍

Posted 16 Aug 2019 on Hotels
Nice place good service👍I'll be back soon👍
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2019 on Hotels
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