Ratings based on 326 Verified Reviews

3.7 out of 5
66% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
2 out of 5
by A verified traveler

Posted 24 Apr 2024
It was a slum.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
1 out of 5
by A verified traveler

Posted 28 Feb 2024
The staff was very noisy and not very helpful.
Comment from Hotel Management
7 Mar 2024 by Hotel Jardín Cancun, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Cold water is not strong enough in my room number 30
Comment from Hotel Management
7 Mar 2024 by Hotel Jardín Cancun, Hotel Management
Thank you for sharing your comments with us. We will take them on consideration to improve our service.
1 out of 5
by A verified traveler

Posted 24 Feb 2024
This is definitely not a place for ladies
Comment from Hotel Management
7 Mar 2024 by Hotel Jardín Cancun, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler

Posted 3 Jan 2024 on Hotels
Noisy
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
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