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Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Photo gallery for Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only

2 outdoor pools, pool umbrellas, sun loungers
Creator video
4 bars/lounges, 6 swim-up bars, 2 poolside bars, 5 beach bars
View from room
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

7.4 out of 10
Good
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite Ocean View Diamond Club

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

7.2 out of 10
Good
(60 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

View from room

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

View from room

Luxury Suite Swim Out Diamond Club

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi

8.0 out of 10
Very good
(17 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Ceiling fan
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 14 min drive - 10.6 km
  • Moon Palace Golf Club - 15 min drive - 11.2 km
  • Puerto Morelos Beach - 21 min drive - 17.8 km
  • Petempich Bay - 24 min drive - 14.7 km
  • Puerto Morelos Town Square - 25 min drive - 21.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Gourmet marché - ‬1 min walk
  • ‪Agave Mexican Cuisine - ‬2 min walk

About this property

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only, you can look forward to a free breakfast buffet, an adjacent golf course, and a casino. This property is a great place to bask in the sun with a white sand beach, 5 beach bars, and beach massages. Treat yourself to a massage, hydrotherapy, or a manicure/pedicure at The Royal Spa, the onsite spa. Be sure to enjoy a meal at the 10 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes are offered at the health club; other things to do include snorkeling, scuba diving, and kayaking. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars.
You'll also enjoy perks such as:
  • 2 outdoor pools with 6 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • 3 indoor tennis courts, express check-out, and express check-in
  • A banquet hall, a porter/bellhop, and beach umbrellas
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 343 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and pillow menus.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and free toiletries
  • 49-inch plasma TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 poolside bars
  • 4 bars/lounges
  • 5 beach bars
  • 6 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj | Indian Cuisine
  • Zen

Things to do

  • 12 slot machines
  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 indoor tennis courts
  • 8 gaming tables
  • Billiards/pool table
  • Casino
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating the pool from August 18 2025 to December 6 2025 (completion date subject to change).

Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only?

Self parking and valet parking are free at this property.

What time is check-in at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, dance classes, yoga classes, and more.

Where is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only located?

Located in Puerto Morelos, this beachfront property is next to a golf course, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 mi (10 km).

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Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 107 out of 1004 reviews
Rating 2 - Terrible. 119 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a good place for vacation I really like it
Stayed 7 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful and the service was amazing
Stayed 5 nights in Jul 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this property and will be coming back as soon as they reopen after their six month renovation
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Everything about This Place😊
Stayed 3 nights in Aug 2025

8/10 Good

Katina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing Anniversary Trip
Stayed 4 nights in Jul 2025

10/10 Excellent

franklin k

Liked: Cleanliness, staff & service, property conditions & facilities
My room was lovely the swim up pool was the greatest
Stayed 4 nights in Aug 2025

10/10 Excellent

Rashera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. People were incredibly friendly and accommodating. Food options were excellent. We will be back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Kylie Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a variety of food that they have. The bed is comfortable for a hotel and you get Internet access.
Stayed 6 nights in Jul 2025

8/10 Good

LaTonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay amazing. The anesthetics were nice, but it is in need of a renovation. The tubs are not convenient for space purposes.
Stayed 4 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing from the layout to the staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a trip with adult children and we loved everything about this resort. We spent zero time at the beach because of the Sargassum, so I can’t really say what the beach and water look like normally. We loved David from the Vibe team. All of the restaurants and bars were top notch. Would definitely stay there again !!
Stayed 5 nights in Jul 2025

10/10 Excellent

Blanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was the best
Stayed 5 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very attentive to our needs. I absolutely loved my room and the buffet at Marche' offered so many great options.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Amazing property, staff was fantastic, spa was amazing
Stayed 5 nights in May 2025

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so beautiful and all the employees were very helpful and made our stay amazing. Thank you guys I will be back !
Stayed 5 nights in Jul 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities
Beautiful property, buffet was not that appealing
Stayed 4 nights in Jul 2025

8/10 Good

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property
Stayed 3 nights in May 2025

8/10 Good

Sonia

Liked: Cleanliness, amenities
The location was very quiet. Hotel staff were quite helpful
Stayed 5 nights in Jun 2025

8/10 Good

Pinal

Liked: Cleanliness, amenities
Great place for vacation 😍
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was amazing. The service was amazing from the time we arrived to the time we left. Everything was amazing. Some of the areas had a seaweed smell which took time to get used to. We will definitely be visiting other Royalton properties.
Stayed 4 nights in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a taxi mafia on this property BEWARE. DO NOT. BOOK
Stayed 3 nights in Aug 2025

2/10 Terrible

Brittanee Sue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible beds, roaches and staff acted annoyed when asked questions. Property is ran down and staffing was minimal - not a resort we would come back too.
Stayed 7 nights in Aug 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff David, Xavier, housekeeper was amazing. Xavier was very accommodating and guest services was very helpful. Only thing one of the guest services was late for our Bali Bed experience but our waiter Luis was amazing. I would recommend more activities for the adults and play music for the adults. The food was very good. My husband and I had a great time. Will stay there in October when I go to Punta Cuna.
Stayed 4 nights in Aug 2025