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Canopy by Hilton Cancun La Isla

4.5 star property
Luxury Cancun hotel connected to a shopping center, steps from La Isla Shopping Mall

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
2 restaurants, breakfast served
2 restaurants, breakfast served
Exterior
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10

Wonderful

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Pool
  • Restaurant
  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
The price is P8,842
P12,034 total
includes taxes & fees
Sep 22 - Sep 23
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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Double Room, 2 Queen Beds (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room, 2 Queen Beds (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 2 Queen Beds (La Isla)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Exclusive Double Room, 1 King Bed (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 32 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed (Nichupte Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 94 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Living area

Junior Suite, 1 King Bed (Panoramic View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 59 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Sunset Bay View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunset View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed (La Isla Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk
  • La Isla Shopping Mall - 2 min walk
  • Aquaworld - 3 min drive
  • Langosta Beach - 9 min drive
  • Tortuga Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Cambalache - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Los Chachalacos - ‬5 min walk

About this property

Canopy by Hilton Cancun La Isla

Luxury hotel near La Isla Shopping Mall
Located close to Aquaworld and Tortuga Beach, Canopy by Hilton Cancun La Isla provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to spa services, such as a body treatment or a sports massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 174 individually furnished rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 31 per person
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

Does Canopy by Hilton Cancun La Isla have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of Sep 21, 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on Sep 22, 2024 start from P 8,841.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Canopy by Hilton Cancun La Isla pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Cancun La Isla?

Self parking is free at this property.

What time is check-in at Canopy by Hilton Cancun La Isla?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Canopy by Hilton Cancun La Isla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Canopy by Hilton Cancun La Isla located?

Located in Zona Hotelera, this luxury hotel is 0.1 mi (0.2 km) from La Isla Shopping Mall and within 3 mi (5 km) of Aquaworld and Iberostar Cancun Golf Course. El Rey Ruins and Tortuga Beach are also within 6 mi (10 km).

Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 517 reviews" "
Rating 8 - Good. 92 out of 517 reviews" "
Rating 6 - Okay. 27 out of 517 reviews" "
Rating 4 - Poor. 20 out of 517 reviews" "
Rating 2 - Terrible. 21 out of 517 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice time
Stayed 7 nights in Aug 2024

8/10 Good

PRAVEEN, Chelmsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near mall
Stayed 3 nights in Aug 2024

8/10 Good

Susan Li Hsien

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TABITHA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N_a
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Breakfast service could be better.
Stayed 2 nights in Aug 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Solea

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff didn't seem helpful.
Stayed 4 nights in Jul 2024

8/10 Good

Adrian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good property but had a bad experience with the staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Maleny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Cristina

Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome was perfect for our family
Stayed 1 night in Jul 2024

10/10 Excellent

Urslin, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Breakfast was wonderful - not your typical north-American continental breakfast. Room was clean. Bathroom was clean with a big shower. My only complaint is that the sink is outside the bathroom - this can become a hygiene issue as far as I am concerned.
Stayed 7 nights in Jun 2024

8/10 Good

Sang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a bus tour
Stayed 2 nights in Jul 2024

8/10 Good

Oscar

Stayed 3 nights in Jul 2024

10/10 Excellent

David C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

RANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place for my parents and they had nothing but good things to say. Thank you to the lovely team at Canopy for the wonderful experience. Definitely on my list for me and my husband to visit!
Stayed 9 nights in Jun 2024

8/10 Good

Mihwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful . Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Keyu, Mississauga

Stayed 1 night in Jun 2024

6/10 Okay

Efren

Traveled with family
Liked: Staff & service
Toilet wouldn’t flush reported it twice. Once on my first day another on my second. Both times issues were said to be fixed only to still reoccur.
Stayed 6 nights in Jun 2024

10/10 Excellent

kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Front desk staff was so accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Kestryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Mushfiqur Rahman

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Esmeralda

Traveled with family
Liked: Amenities
Very good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it
Stayed 2 nights in Jun 2024