Ratings based on 366 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Unfortunately getting into the property was impeded by the extensive road construction being done on the roadway in front of the motel.
It was noisy at times due to the road construction and the trains passing through the area.
However the room was clean and the Staff were accommodating and helpful.
by A verified traveler
Posted 17 Jun 2024
I would never stay there again
Comment from Hotel Management
18 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Please reach out to us directly to discuss any specific concerns you may have had during your stay. We value your input and hope to have the opportunity to improve your perception of our hotel.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Jun 2024
Clean, but aging and is near trane tracks. Bring ear plugs ands its a great value stay.
Comment from Hotel Management
16 Jun 2024 by Hotel Manager, Hotel Management
Dear Scott,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and consider it a great value stay. We apologize for any inconvenience caused by the nearby train tracks and appreciate your suggestion of bringing earplugs for a more comfortable stay.Your comments are valuable to us, and we will use them to improve our guest experience.We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Jun 2024
Always a great place to stay for the Renaissance Faire!
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and positive feedback! We are thrilled to hear that you always have a great experience staying with us for the Renaissance Faire. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay during future visits to the area.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Jun 2024
It’s clean, everything worked appropriately and accommodations met our needs. Very economical.
Comment from Hotel Management
9 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your positive feedback on Expedia. We're thrilled to hear that you found our hotel clean, accommodating, and economical. Your satisfaction is our priority, and we're delighted that we met your needs during your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable visit in the future.Sincerely, Hotel Manager
by A verified traveler from Eureka
Posted 5 Jun 2024
I had to change rooms through the fact that my room smelled like Kitty litter and I saw standing dust right next to the door that clearly it wasn't even swept once. My near room had a TV that worked, but with limited channels. It was a good size, however.
Comment from Hotel Management
6 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay, including the issues with the cleanliness of your initial room and the limited channels on the TV in your new room. Please rest assured that we take your comments seriously and will address them with our housekeeping and maintenance teams to ensure a better experience for our guests in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Hotel Manager, Hotel Management
Dear Nichole,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services and guest experience.If there are any specific areas where we can address your concerns or make things right, please let us know. We value your feedback and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
It's nice and comfy or a fair price.
Comment from Hotel Management
25 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and positive feedback. We're glad to hear that you found our hotel nice and comfy at a fair price. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 May 2024
Noisy. Old facility. Had to argue just to get shampoo.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry to hear about your experience at our hotel. Providing a peaceful and comfortable stay is our top priority, and we apologize for falling short of your expectations. We're actively addressing noise concerns and working on improving our facilities. Rest assured, we're taking your feedback seriously to enhance our guest experience. We hope you'll give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 8 May 2024
Good for out of country guests
Comment from Hotel Management
9 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We're glad to hear that our hotel is suitable for out-of-country guests. If there are any specific aspects you appreciated or suggestions for improvement, please let us know. We value your feedback and hope to welcome you back again in the future.Sincerely, Hotel Manager
