Ratings based on 971 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The only suggestion I would make is to have Foxtel but other than that it was great
by A verified traveler
Posted 28 Apr 2024
Great place to stay. Clean, nice decor and good staff.
by A verified traveler
Posted 22 Apr 2024
What a lovely place to stay! Staff were fabulous, room was lovely, comfortable and good size. Breakfast was lovely, dining options also good.
Close to many areas, so central for a quick work visit.
We really enjoyed our stay and would stay again!
Comment from Hotel Management
27 Apr 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi April,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra
by A verified traveler
Posted 14 Apr 2024
Check in was a little frustrating. The code we were given to access the security parking did not work despite multiple attempts. When we reported this to reception, we were told that the code we’d been given was definitely the correct one and the sensor was most likely malfunctioning. We resorted to parking our car in the outdoor car par. When we reported the issue again to reception the next day, it was discovered we’d been given the incorrect code at check in.
Comment from Hotel Management
21 Apr 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Catherine,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,
by A verified traveler
Posted 8 Apr 2024
It was all good
Comment from Hotel Management
14 Apr 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Marcel,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 7 Apr 2024
Great parking options. Receptionist was very busy and by themselves during a busy check in period. Would suggest having extra support during key check in hours in the afternoon.
Comment from Hotel Management
14 Apr 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Cecilia,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra
by A verified traveler
Posted 2 Feb 2024
The attention is excellent, it is very clean and organized, the food is delicious
Comment from Hotel Management
6 Feb 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Aura,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra
by A verified traveler
Posted 1 Feb 2024
Good stay
Comment from Hotel Management
6 Feb 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
Hi Haytham,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by Ramada by Wyndham Diplomat Canberra, Hotel Management
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra
