Ratings based on 358 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Beautiful property, accommodating and friendly staff.
by A verified traveler
Posted 28 Mar 2024
Buena Vista del Rincon offered a stunning escape nestled amongst the mountains. The highlight, without a doubt, was the incredible thermal pools. Taking a dip in the natural hot springs at the base of the volcano was pure bliss. The rooms themselves were spotless and comfortable. Keep in mind that the rooms don't have air conditioning, only ceiling fans; for March it was OK for my family.
For the adventurous traveler, Buena Vista del Rincon offered a decent selection of activities. Definitely if you're a foreigner, try the cultural tour. The nature trails were well-maintained, and the horseback riding was a great way to explore the surrounding area. We also enjoyed tubing down the long slide, a refreshing way to spend a hot afternoon.
However, there were a few areas where Buena Vista del Rincon could improve. The breakfast buffet, while adequate, was fairly standard and lacked any real wow factor. The trek down to the thermal pools, though scenic in its own right, was quite dusty and could be inconvenient because, according to the hotel, the only way to get to the pools is by tractor-drawn open carriage and by reservation only. Additionally, while the ecoadventure options were enjoyable, they weren't quite as extensive or unique compared to what other hotels.
Overall, Buena Vista del Rincon is a nice place to reconnect with nature. However, if you're looking for truly exceptional ecoadventures and better meals, you might want to consider exploring other options in the area
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Posted 9 Mar 2024
The views at sunset were spectacular
by A verified traveler from Calgary
Posted 20 Feb 2024
by A verified traveler
Posted 15 Feb 2024
by A verified traveler
Posted 13 Feb 2024
I’d like to be as transparent as possible in hopes to help someone else. If you have aa disability, don’t book here, if you have a problem walking far distances, it’s not for you. No AC in the rooms, very low water pressure. The rooms were hot and stuffy, with little circulation. Breakfast was included but very limited. They say it’s over at 830 and at 805 they are cleaning up. The staff at bfast serving wasn’t very friendly either. This property is very far from anything so keep that in mind when booking because transportation is more because of the distance away. Basically book here if you don’t plan to leave. Dining is over at 8pm with no other options so imagine not being able to eat. Hot water is iffy, sometimes it works, sometimes it doesn’t. Kimberly in the front was pleasant to speak to. I recommend this hotel 55 maybe. No bueno. Also, when I asked a question abt room assignment the answer was you booked on Expedia.
Comment from Hotel Management
13 Feb 2024 by -BVDR Hospitality Team, Hotel Management
Hello Crystal!Thanks so much for taking the time to write a review. We are genuinely sorry that our rooms, facilities, and service did not match up to your expectations. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our property is intentionally spread out to offer guests a variety of activities and preserve natural spaces. Located at the foothills of the Rincon de la Vieja volcano and bordering a nature preserve, we embrace our remote location, offering guests access to nearby waterfalls, parks, rivers, and trails. Our breakfast buffet features a selection of local Costa Rican and traditional North American cuisine, fresh and sourced primarily from our on-site farm and garden. We regret any miscommunication regarding breakfast hours and strive to maintain a friendly and accommodating atmosphere for all guests. Thank you for bringing these concerns to our attention. We are always looking for ways to improve and your feed back is appreciated.-BVDR Hospitality Team
by A verified traveler
Posted 12 Feb 2024
by A verified traveler
Posted 9 Feb 2024
Great
by A verified traveler
Posted 25 Jan 2024
