Ratings based on 46 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
4 May 2024 by Svitlana, Hotel Management
Thank you very much. We are very pleased to see such positive reviews. Hope to see you again in our hotel.
by A verified traveler
Posted 1 Aug 2021
Great location, helpful staff, esp Svetlana!
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks, Have a nice day
by A verified traveler from Gold Coast
Posted 26 Jun 2019
Well located apartment hotel. Very helpful staff but don't really cater to travelers seeking service and comforts we mostly consider normal. Rarely available to connect to wifi, reception mostly unattended, breakfast catering for locals with a very basic meal.
Comment from Hotel Management
10 Jul 2019 by SVETLANA, Hotel Management
We are always looking to improve and will use your feedback.
Thank you again for the review and hope to see you back in here again so you can have a positive experience
by A verified traveler
great value and great service
Posted 6 May 2019 on HotelsThe staff were great the room was good , not quite as pictured but ok.
The location was fantastic Breakfast amazing
Definitely highly recommend for the price.
Comment from Hotel Management
8 May 2019 by Svetlana, Hotel Management
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hope to see you again in our hotel. Thank you again.
by A verified traveler
Great place at a great price
Posted 11 Sep 2018 on HotelsThe rooms are huge and super comfy. Great breakfast on the rooftop. Location is in the city with many shops and restaurants just outside the door.
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks
by A verified traveler
Posted 10 Jun 2018 on Hotels
Very good accommodation for very good price in an excellent location. Very quiet rooms. Staff are exceptionally friendly and helpful.
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks
by M
Enjoyed the stay.......despite....
Posted 17 Apr 2017 on HotelsWe liked our two stays here either side of a trip to Gokceada. We are tempted to say despite everything.....but that would be a bit harsh. Check in was a bit of a joke both times. Neither time did they seem aware of our booking but they showed us a room anyway. Both times we had to move as the room was either different from that booked or things not working. This was done with good humour but no English was spoken though a lady( who we later met) in a sister hotel was phoned and had good English and helped.
The staff who run the roof top breakfast cafe are, however, excellent and provided a good quality and filling breakfast and helped as they could with no English.
The rooms are spacious and quite comfortable though in need of some maintenance. The location is superb in this apealling town.
For future guests benefit, free parking is available at the sister hotel the Grand Ece which is 150 metres away ( and where the City Residence is wrongly pinned on google maps). Here also is the delightful English speaking receptionist who will do what she can to assist.
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks
Recommended
for Everyoneby A verified traveler
Great location in canakkale .
Posted 25 Feb 2017Excellent ,except the shower was awful !!!very dirty and black, nasty !!!!needs thorough cleaning !! Second stay same room .😳
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks
by A verified traveler
Posted 8 Oct 2023 on Hotels
Otel tam Merkezi yerde araç park yeri yok ama 1 sokak arkasında ücretli otopark var 1 gece için 150₺ otopark ücreti verdim temizlik ve konfor iyiydi
by A verified traveler
Posted 21 Jul 2023 on Hotels
Comment from Hotel Management
22 Jul 2023 by Reseption, Hotel Management
Thanks, Have good day
