Ratings based on 33 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2024
Comment from Hotel Management
24 Feb 2024 by resepsiyon, Hotel Management
We are pleased to meet you, thank you very much
by A verified traveler
Do not stay here. Badly treated by Owners.
Posted 2 Dec 2022 on HotelsBooked for 4 nights at 70 euros per night - requested a quiet room and were the only guests in the hotel. From about 9pm till 3am you are kept awake by the loudest of music from bars and clubs nearby. Impossible to sleep even with earplugs. Then from 3am you hear all the noise from people and cars leaving the area from the parking lot opposite. Decided to check out after a terrible night which we did but the hotel owners absolutely refused to offer any refund at all for our 3 unused nights so they even made clear euro 210 profit out of our misery. Despite phone calls from Hotels.com they still refused. We moved to the Doubletree by Hilton which was great. Do not stay at this hotel. They should warn guests about the noise but instead they trick you by only allowing non refundable bookings so you’re stuck.
The front desk staff admit all guests complain about the noise and they are under instruction to state absolutely no refund.
The noise from the clubs is very, very loud and evidently is same every night. We were there on Sunday in November so imagine what it’s like in high season.
Deluxe room 15 year old AC / heating doesn’t work. Bathroom is tiny and smelly. Rooms badly need renovations.
Despite Google reviews 4 days ago no response from Owners.
The noise problem may not be their fault but it certainly isn’t the fault of the paying guests. We never asked for anything other than some refund for our 3 unused nights in an otherwise empty hotel.
by A verified traveler
Posted 26 Sep 2022 on Hotels
by A verified traveler
Just Perfect
Posted 12 Oct 2021 on HotelsMy husband and I had an exclusive stay in this exceptional hotel from the warm welcoming hosts meeting us with a cup of delicious Turkish coffee to the impeccable rooms, bathrooms and sitting areas.
It is a pity that we did not have more time to stay and enjoy this lovely place.
Would like to recommend it to anyone looking forward to enjoy the lovely Canak Kale and the ancient Troy city.
Comment from Hotel Management
12 Oct 2021 by Hasan, Hotel Management
Dear Guest, thank you for kind words.We are happy that you enjoyed your stay, it was a pleasure for us to host a nice family like yours and we hope you will come back soon. Mrs. and Mr. Candan says hello to you too.
by A verified traveler
Posted 25 Oct 2020
by A verified traveler
Great place
Posted 27 Sep 2020 on HotelsComment from Hotel Management
28 Sep 2020 by Ally, Hotel Management
Dear Bennett,
Thank you for your comment.We're very happy to guest you in our Hotel.We wait you again.Kind Regards.
by A verified traveler
Fantastic little hotel in Canakkale
Posted 9 Aug 2020 on HotelsStylish boutique hotel in city centre. Stayed one night in a room with balcony and sea view. Car park opposite the hotel. Best restaurant in town also opposite the hotel. Exit from back door into old town. Staff very helpful and professional. Excellent breakfast. Throughly recommended
Comment from Hotel Management
24 Sep 2020 by Ally, Hotel Management
Thank you very much for your lovely commends.We're very happy that you enjoyed to staying in our Hotel.It was nice to guest you here..We wait you again.
by A verified traveler
Posted 13 Mar 2020 on Hotels
by A verified traveler
Posted 28 Feb 2020 on Hotels
Recommended
for Couplesby A verified traveler from Los Angeles, CA
Great location, friendly staff, a little noisy.
Posted 6 Sep 2016I stayed here only one night, while on a solo motorcycle trip through Turkey. The staff were friendly and extremely helpful -- finding me a safe spot to park my motorcycle, helping me print boarding passes, and even moving my room at the last minute (more on that in a second). The hotel itself is historic, quaint and charming, overlooking one of the streets near the waterfront in Canakkale; the architectural style and the wrought-iron balconies overlooking the street give it almost a French Quarter/New Orleans feel. The breakfast was tasty and expansive, with fresh-baked breads and pastries. The only downside -- the balcony rooms overlooking the streets are VERY noisy. I was getting up early the next morning and needed to turn in early (before midnight), but the traffic going by on the street was very loud. I normally sleep with earplugs, but even those weren't enough. However, I asked the staff if I could move to a different room, and they moved me to one on the other side of the hotel, overlooking the smaller street in the back. There are restaurants, cafes and nightclubs on this street, and some of that noise filtered in, but it was not nearly as loud as the noise from the street itself. If you are an extremely light sleeper or turn in early, you should definitely enquire about quieter rooms.
