Ratings based on 107 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
by A verified traveler
Posted 14 Dec 2023
Nice rivers view, walking distance to dinner cruise, night Market and shopping. Lovely 2 nights at Ninh Kieu Riverside Hotel on our 20 yrs married anniversary. Great breakfast too.
It was recommended by my daughter, she was booking this hotel for few nights before.
Anyway thanks for the service. 14/12/2023
YH and LP
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
I will not go back despite the location
Posted 20 Jun 2023 on HotelsWater leaks out while showering. Breakfast was crowded with tourist to the point that it was difficult to find a seat. The food selection was poor. Only offering 1 noodles soup and the other food was the same for 3 day straight. Drinks all pour into the container hot, thats a first for me. Location is close to the night market but that's it. Hotel had alot of mosquitoes, could be because we were close to the river. We stayed at Muong Thanh 5 yrs ago and thought this was similar, it turned out to be far from it. Bed was hard. I will not go back here.
Comment from Hotel Management
22 Jun 2023 by Ninh Kieu Riverside Hotel, Hotel Management
We sincerely apologize for your dissatisfaction with our service. We always put quality and customer satisfaction first and we regret that we did not meet your expectations.We value your feedback and we will work to improve our services. We will accept your comments to adjust and improve, to bring a better experience to you in the future.Once again, we sincerely apologize and hope to have the opportunity to fix and improve our service next time.
by A verified traveler
Posted 12 May 2023
Comment from Hotel Management
5 Jun 2023 by Ninh Kieu Riverside Hotel, Hotel Management
Cảm ơn quý khách đã sử dụng dịch vụ.
by A verified traveler
Posted 19 Jan 2023 on Hotels
by A verified traveler
Posted 30 Dec 2022
by A verified traveler
Posted 16 Mar 2022
Friendly staffing but we’re very disappointed with the cleanliness of the hotel. The towels provided were so old and smells. The bathroom door wasn’t properly closed.
by A verified traveler
Posted 20 Mar 2021 on Hotels
by A verified traveler
Posted 7 Mar 2020
Wonderful llocation. Plentiful and diverse breakfast buffet.
