Ratings based on 139 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Very clean , friendly staff
Comment from Hotel Management
18 May 2024 by TUYEN TRAN, Hotel Management
Thank you our valued guests, for taking the time to share your personal experience. We hope you will continue to consider us as your favorite address when your travel plans bring you back to CANTHO city. Cheers & Best Regards!Iris Hotel Cantho
by A verified traveler
Posted 25 Mar 2024
Highly recommended
by A verified traveler
Posted 7 Mar 2024
Unfriendly front desk during check in.
by A verified traveler
Posted 28 Feb 2024
by A verified traveler from burien
Posted 24 Feb 2024
very hot i can’t sleep
by A verified traveler
Posted 19 Feb 2024
Clean, breakfast is good, staff friendly. But the pool and gym is close permanent.
by A verified traveler
Posted 15 Feb 2024 on Hotels
Too noisy around my room (turn the sound of tv loud, close and open the door not gentle, in my room do not have hot water for shower in the morning.
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 24 Oct 2023
Check in and check out with me. Was horrific for me.We were trying to keep up with my wife family
My wife broke a bone in her foot. I pleaded with the front desk to let us out the next day so I could bring her home to her family Binh Dai.
No way the front desk fired back. So my wife went with mom home with cast on broken bone.
My wife may have left 2 water glasses 2 spoons around Iris Hotel as I pushed her in forgot to turn in her room key. They don’t care, a small fortune was paid by me because of that honest mistake.
If you don’t care about customer service, please stay there. It’s a beautiful hotel located in the heart of Can Tho.
If customer service means anything at all,
stay far far away from this hotel. You’ll make the right decision. The rest of the staff security, bell hop service was 10.
Front desk was cold as ice. Nhung and Man were their names.
Jimmy from California United States. Enjoy Vietnam while you’re here. I sure did.
by A verified traveler
Phenomenal Hotel
Posted 14 Aug 2023 on HotelsExcellent hotel. Every time I go to Can Tho I stay here. Great amenities, modern rooms, great staff, good breakfast, they have it all. I came at 3 am because of bad logistical planning, but the staff was gracious enough to check me in without any complaints. Truly amazing place
Comment from Hotel Management
15 Aug 2023 by IRIS HOTEL CANTHO, Hotel Management
Dear Mr. Thien Nguyen, It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. Your comments will be shared with the entire team member.We look forwards to welcoming you again to Can Tho in a near future.Warmest Regards,
