Ratings based on 286 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
We were attending a concert at Reggio Emilia and it was only 30 minutes away. A good place to stay and very helpful staff.
by A verified traveler from Fawler
Posted 26 May 2024
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 7 Aug 2023
We got upgraded with adjoining rooms, a pleasant surprise!
Comment from Hotel Management
2 Sep 2023 by Clarissa Reception, Hotel Management
Gentile Sig,ra TheresaLa ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura.La stima che ha nei nostri confronti è un importante riscontro per il nostro impegno quotidiano.Infatti, con i suoi giudizi sui servizi che ha gradito e su quelli che, al contrario, andrebbero migliorati ci aiuterà a offrire in futuro un’ esperienza migliore sia a lei, sia al resto dei nostri clienti.La ringraziamo nuovamente per aver dedicato il suo tempo alla compilazione del nostro questionario di gradimento e, sperando di averla nuovamente tra i nostri ospiti,la saluto cordialmente,General ManagerBest Western Hotel Modena District
by A verified traveler
if you don't drive don't go there at all
Posted 24 Jul 2023 on Hotelsthe lift is scary very old 80's like , hotel is fine but not help full what every direction we asked they don't know , can you believe they don't know how to rent a car , they don't know what is happening around them when a big concert was on , they don't help with direction , they never greet when you walk in hotel . hotel advertised with pool and we couldn't use pool we had to pay 20euros extra . the hotel is located away from any amities and public transport
Comment from Hotel Management
2 Sep 2023 by Clarissa Reception, Hotel Management
Dear Mr CharleneThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards
by A verified traveler
Posted 23 Jul 2023
Comment from Hotel Management
2 Sep 2023 by Clarissa Reception, Hotel Management
Gentile Sig. ra PaulaLa ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura.La stima che ha nei nostri confronti è un importante riscontro per il nostro impegno quotidiano.Infatti, con i suoi giudizi sui servizi che ha gradito e su quelli che, al contrario, andrebbero migliorati ci aiuterà a offrire in futuro un’ esperienza migliore sia a lei, sia al resto dei nostri clienti.La ringraziamo nuovamente per aver dedicato il suo tempo alla compilazione del nostro questionario di gradimento e, sperando di averla nuovamente tra i nostri ospiti,Cordiali salutiLa direzione
by A verified traveler
Posted 23 Jun 2023 on Hotels
Comment from Hotel Management
9 Jul 2023 by Reception, Hotel Management
La ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura.La stima che ha nei nostri confronti è un importante riscontro per il nostro impegno quotidiano.La ringraziamo nuovamente per aver dedicato il suo tempo alla compilazione del nostro questionario di gradimento e, sperando di averla nuovamente tra i nostri ospiti, la saluto cordialmente,General ManagerBest Western Hotel Modena District
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
9 Jul 2023 by Reception, Hotel Management
La ringraziamo per aver completato il sondaggio in merito al suo recente soggiorno presso la nostra struttura.La stima che ha nei nostri confronti è un importante riscontro per il nostro impegno quotidiano.La ringraziamo nuovamente per aver dedicato il suo tempo alla compilazione del nostro questionario di gradimento e, sperando di averla nuovamente tra i nostri ospiti, la saluto cordialmente,General ManagerBest Western Hotel Modena District
by A verified traveler
Posted 26 Mar 2023 on Hotels
Comment from Hotel Management
9 Apr 2023 by Clarissa Reception, Hotel Management
Dear Mrs AmandaThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 21 Sep 2022
good mid point for travel safe clean and nicely appointed
Comment from Hotel Management
24 Sep 2022 by Clarissa, Hotel Management
Dear WilliamThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Best regars
