Ratings based on 393 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Quite and clean
Comment from Hotel Management
23 Apr 2024 by Intercity, Hotel Management
Obrigada
by A verified traveler
Bussiness hotel
Posted 4 Sep 2023 on HotelsNice hotel to stay, it is crowded during the week since it is an industrial area. Good for bussiness purposes
Comment from Hotel Management
12 Sep 2023 by Intercity, Hotel Management
Thank you for you message! We will wait for you soon! have a nice day!
by A verified traveler
Intercity Itupeva July 2023
Posted 30 Jul 2023 on HotelsIn general terms was ok but it is evident some issues with maintenance. Toilet tables that not fit, noisy fridge and AC doesn´t work in heat mode.
Comment from Hotel Management
31 Jul 2023 by Intercity, Hotel Management
Thanks for sharing your experience with us. We are always looking for improvements. We hope to see you soon.
by A verified traveler from Redlands
Posted 21 Feb 2023
Good stay, nice room
Comment from Hotel Management
23 Feb 2023 by Intercity, Hotel Management
We are happy with your presence in our hotel, thank you for your preference.
by A verified traveler
Posted 30 Dec 2022
O quarto está precisando de uma pequena reforma. Partes do papel de parede solto, umidade no banheiro.
Comment from Hotel Management
4 Jan 2023 by Ana Sergio, Hotel Management
Olá Alexandre,Muito obrigada por ter nos escolhido como opção em hospedagem. De qualquer forma peço desculpas pelo transtorno mencionado. Lhe asseguro que tomaremos as devidas providências para que não haja esse tipo de ocorrência. Espero lhe receber em breve. Abraços, Ana Sergio
by A verified traveler
Posted 22 Sep 2022
The property and people were very nice. The toilet seat was broken and the safe was left locked open so i couldn't use it. Told the front desk but nothing was ever fixed.
Comment from Hotel Management
1 Oct 2022 by Ana Sergio, Hotel Management
Dear Guest, Thank you so much to stay here and talk about us. Anyway, I apologize for the inconvenience mentioned.Best regards!
by A verified traveler
Posted 19 Sep 2022 on Hotels
Comment from Hotel Management
20 Sep 2022 by Ana Sergio, Hotel Management
Muito obrigada por ter nos avaliado. Espero lhe receber em breve. Abraços,
by A verified traveler from Vancouver
Posted 26 Dec 2021
My second time to stay at Intercity. It's clean and across the street from a grocery store and a lot of restaurants in walking distance. Place seems secure.
Comment from Hotel Management
26 Jan 2022 by Ana Sergio, Hotel Management
Dear Guest,
Thank you so much to stay here and talk about us. Its a pleasure to receive you and we're happy that you´re enjoying our services.
Best regards!
by A verified traveler
Bom, mas poderia ser bem melhor!
Posted 8 Sep 2021 on HotelsO hotel é ótimo, parece ter passado por uma reforma recente e as instalações são ótimas. Mas pela visão geral que tive, faltam funcionários, na recepção, e no serviço de quarto. Fiquei 3 dias e a limpeza de dois deixou muito a desejar. No primeiro, foi tudo feito às pressas pois chegamos e o serviço ainda estava sendo feito (quase 6 da tarde) e no outro dia, nada foi feito (mesmo com a sinalização de necessidade de limpeza de quarto). Piscina é pequena e sempre lotada (melhor evitar nesses tempos). Restaurante com nessas muito próximas, e superlotação no cafe-da-manhã. Essas foram minha impressoes sobre esses 3 dias.
Comment from Hotel Management
27 Sep 2021 by Ana Sergio, Hotel Management
Olá Marco,
Muito obrigada por ter nos escolhido como opção em hospedagem. Peço desculpas pelo transtorno e agradeço também pelo seu feedback, pois contribuem para o aprimoramento dos nossos serviços. e lhe asseguro que tomaremos as devidas medidas corretivas. Espero lhe receber em breve.
Abraços,
by A verified traveler
Posted 6 Jul 2021
Modern facilities, friendly staff, great breakfast
The bedding is the only thing that needs improvement, there was nothing between the mattress and sheets, therefore, any spills could transfer to the mattress.
Comment from Hotel Management
3 Aug 2021 by Ana Sergio, Hotel Management
Dear Guest,
Thank you so much to stay here and talk about us. Its a pleasure to receive you and we're happy that you´re enjoying our services.
Best regards!