ibis budget Jundiai Shopping (Jundiai) Hotel Review

5 out of 5

by A verified traveler

Posted 21 May 2024

Amazing location, staff, rooms and amazing general areas to hang out. Loved it. Very good value for money. Defo will be back.

Comment from Hotel Management

23 May 2024 by Lilian Franco, Hotel Management

Ficamos absolutamente encantados ao saber que escolheu o nosso hotel para sua estadia, e sua gentil avaliação nos enche de alegria. Tenha certeza de que toda a equipe ficará ainda mais contente em saber que conseguimos tornar sua hospedagem ainda mais acolhedora e confortável.Aqui no Ibis Budget Jundiaí Shopping, valorizamos imensamente a opinião de nossos hóspedes, pois ela nos permite aprimorar nossos serviços e garantir que atendamos às suas expectativas da melhor maneira possível. Seus comentários e sugestões são muito importantes para nós.Esperamos sinceramente que possamos receber sua visita novamente em breve em nossa hospitaleira casa. Estamos ansiosos para proporcionar-lhe outra estadia memorável.Com os melhores cumprimentos,Lilian FrancoGerente Geral

5 out of 5

by A verified traveler

Posted 15 May 2024

An amazing hotel with cool interiors and brilliant service. Location is perfect close to a beautiful shopping mall

Comment from Hotel Management

16 May 2024 by Lilian Franco, Hotel Management

We are absolutely delighted to know that you chose our hotel for your stay, and your kind review fills us with joy. Rest assured that the entire team will be even happier to know that we were able to make your stay even more welcoming and comfortable.Here at Ibis Budget Jundiaí Shopping, we immensely value the opinion of our guests, as it allows us to improve our services and ensure that we meet your expectations in the best way possible. Your comments and suggestions are very important to us.We sincerely hope that we can welcome you again soon in our hospitable home. We look forward to providing you with another memorable stay.Best regards,Lilian FrancoGeneral manager

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024 on Hotels

3 out of 5

by A verified traveler from Palatine

Posted 12 Nov 2023

You will get the bare minimum at this hotel. No drier, no iron, no plastic or glass cups, no coffee, no tea, no hand towel, just no mini fridge, just a table and garbage can. The bed in our room was a very confortable bunk bed. The place is clean

Comment from Hotel Management

19 Nov 2023 by Lilian Franco, Hotel Management

Mrs. Ina,We very much appreciate your recent stay and the opportunity to receiving your comments regarding this experience. Please accept our sincere apology for any inconvenience you may have experienced while with us. It is really important to reinforce that due to Ibis Budget being a economy brand some services and equipment are not provided in the room, but some can be offered upon request. On your next stay, please let us know if we can assist your need and we will do our best to do so. Nevertheless, it is really important that the cleaning and preparation of common areas and guest room reached your expectation, this is our number one goal! Once again, we thank you for your kind comments.Regards,Lilian FrancoGeneral Manager

3 out of 5

by A verified traveler

Posted 27 Jun 2023

Excellent location at Jundiai. The room facilities are too basic, an uncomfortable room.

Comment from Hotel Management

19 Jul 2023 by Lilian Franco, Hotel Management

Mr, Raymond, Thank you for your recent stay and for your kindness in sharing the experience that we have provided you on this occasion. I would like to offer my sincere apologies for any inconvenience we have caused, regardless of our intention or efforts. I understand that the service experience is sensitive and that failures can occur, but we are committed to delivering service and structure above the expectations of our Guests. I reiterate that we will keep our efforts focused on correcting the points that impacted so negatively on your hosting, and you can be sure that we will do all our best so that with these efforts we can reverse the image that we leave you at this time. I wish that soon we will have a new opportunity to receive your accommodation, and thus demonstrate that your collaboration was valued and based our improvement processes. Again I apologize on behalf of our entire team and I hope we can be your choice soon.Sincerely,Lilian FrancoGeneral Manager

5 out of 5

by A verified traveler

Posted 10 Mar 2023

Good stay for a couple for few days

5 out of 5

by A verified traveler

Posted 21 May 2022

Convenient, clean, well kept and strategically located in Jundiai. Thumbs up! I will come back!

4 out of 5

by A verified traveler

Minimalistic

Posted 16 Nov 2021 on Hotels

As you would expect from the name, it's a budget hotel. Not exactly cheap, but very simple: the room has a bed, a shower, and a tv and that's it. Bring your own hygiene items

1 out of 5

by A verified traveler

Não vale a pena, tem outros hotéis muito melhores

Posted 9 Sep 2021 on Hotels

Eu e minha esposa passamos a pernoite do dia 05/09/2021 para o dia 06/09/2021, sabíamos que era uma opção econômica pagamos R$ 193,00 na diária com café da manha. A decepção foi gigantesca. Eu sou um cara bem tranquilo e como podem ver em meu histórico de avaliações é difícil eu dar uma estrela mas o Ibis Jundiaí fez por merecer. Pedimos para trocar de quarto assim que chegamos, o nosso primeiro quarto estava com a cortina preta de sujeira e com os móveis cheios de pó, e minha esposa tem rinite. Quando fomos no outro quarto não havia pó, porém a cortina preta estava lá, as fotos vão mostrar como é nojento. Estávamos cansados então resolvi não criar problema novamente. Quando fomos usar o toalete eu fiquei surpreso, as paredes estavam cheias de meleca de nariz. Eu vou tirar foto para postar também que é muito chocante. Quando fomos tomar banho no segundo apartamento o chão estava todo gorduroso e grudento, graças a Deus pela criação do chinelo. Na hora de dormir percebemos que o cobertor era muito curto para um casal. A manutenção do prédio está precária, demonstra muita falta de capricho, claramente os profissionais estão sobrecarregados, nenhum deles me falou nada, mas eu vi, que eles estão fazendo várias funções. Isso NÃO É UM PROBLEMA DOS TRABALHADORES DE BAIXO. Isso é um problema de gerência, de proprietário. Olha os arranhões nos elevadores, um gerente não passou por lá e não viu que precisava ser polido?