Ratings based on 400 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jan 2024
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Olá Nataniel ! Agradecemos por se hospedar conosco e nos avaliar, assim podemos medir a satisfação de nossos hospedes. Sua avaliação nota 10 é para nós uma honra e grande alegria. Até breve !
by A verified traveler
Posted 17 Jan 2024
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Olá Odilon ! Obrigado por se hospedar conosco, separar um tempo e nos avaliar. Sua avaliação e observações nos indica que precisamos aprimorar serviços e acomodações. Lamentamos por seu descontentamento, nada nos deixa mais tristes que um hóspede descontente. Medidas internas foram tomadas. Volte e confira, até a próxima !
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Olá Rubem ! Obrigado por se hospedar conosco e nos avaliar, assim podemos medir a satisfação de nossos hospedes. Sua avaliação nota 10 é para nós uma honra e grande alegria. Até breve !
by A verified traveler
Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Olá Rubem ! Agradecemos por se hospedar conosco e nos avaliar, assim podemos medir a satisfação de nossos hospedes. Sua avaliação nota 10 é para nós uma honra e grande alegria. Até breve !
by A verified traveler
Posted 8 Dec 2023
Friendly, accommodating staff, willing to help with a smile
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Hello ! We thank you for staying with us and evaluating us, so we can measure the satisfaction of our guests. Your evaluation is an honor and great joy for us. Your compliments leave us radiant with a feeling of mission accomplished. See you soon !!
by A verified traveler
Posted 6 Dec 2023 on Hotels
Comment from Hotel Management
8 May 2024 by NIC, Hotel Management
Olá Enrique ! Obrigado por se hospedar conosco, separar um tempo e nos avaliar. Assim podemos avaliar a satisfação de nossos hospedes e aprimorar serviços e acomodações. Volte sempre que quiser !
by A verified traveler
Posted 5 Jul 2023 on Hotels
by A verified traveler
Posted 14 Feb 2023
People in the front desk need training
Comment from Hotel Management
27 Feb 2023 by ., Hotel Management
Hello Marcos! We thank you for your assessment and your time. Your comments indicate where we can improve services and accommodations. To the next !
by A verified traveler
Posted 4 Feb 2023
A apt hotel. Better say I place for long stay. Clean I would book again
Comment from Hotel Management
8 Feb 2023 by ., Hotel Management
Hello Sebastian! thank you for rating us. We are honored and delighted that your 5-star review tells us that we are on the right track. Come back soon !
by A verified traveler from MIAMI
Posted 1 Nov 2022
Extremely dirty
Sofa felt like was at least 10 years without being cleaned was yellow almost looking brown didn't dare to sit on it. Bathroom had so dirty and filled with mold. Took pictures of all of it
Bed was good
Comment from Hotel Management
27 Dec 2022 by ., Hotel Management
Hi Rafael ! We are disappointed by his displeasure. Thank you for taking the time and evaluating us so we can improve our services and accommodations. We would appreciate it if you let us know upon your arrival in the room so that we can offer you accommodation to your satisfaction. Thank you come back often!
