Ratings based on 406 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from SANTA CRUZ
Posted 28 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Euro Suite Hotel , Hotel Management
Bom dia Sr. Francisco, obrigada por sua avaliação, ficamos felizes em saber que o senhor gostou de nossas acomodações. Volte sempre.
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Overall fine
Posted 18 Jul 2023 on HotelsIt's fine and has mostly what one would expect. The coolest thing was that each room had an American outlet! We took adapters, but that was very useful. Breakfast was so-so. Not as nice as some places I've stayed. We stayed six days, and it was the same every day so I got really tired of it. The jacuzzi wasn't working when we wanted to use it; water was cold. We had four rooms for our group. One was bigger and had two TVs. Neither worked right; one had one channel. We checked out of three of the four rooms and took all our stuff to the fourth (that part of our group stayed one more night) so we could grab our things a few hours after checkout to head to the airport. But the front desk insisted we had to take them out and bring them downstairs to the baggage room. It was just easier for us to leave in our fourth room for a few hours. That was frustrating. But in many ways, the front desk was happy to help with little things we needed in the course of our stay, so it was mostly fine. I don't think I'd stay there again, but it did the job for us.
by A verified traveler
Posted 11 Jun 2023 on Hotels
by A verified traveler
Posted 10 Jun 2023 on Hotels
by A verified traveler
Posted 5 Mar 2022 on Hotels
Comment from Hotel Management
12 Apr 2022 by reservas, Hotel Management
Agradecemos à avaliação!!
by A verified traveler
Posted 3 Sep 2021
Cost benefit friendly. 18 mim from airport, 10 mim away from everything.
Comment from Hotel Management
7 Sep 2021 by reservas, Hotel Management
Thank you for your preference, come back often
by A verified traveler
Posted 9 Dec 2020 on Hotels
Overall the stay was good, front desk attendants were friendly and helpful, breakfast was nice with good options, room was clean. Location is not so friendly if your plans are to go out by walking at night, as it is centrally located.
Comment from Hotel Management
10 Dec 2020 by reservas, Hotel Management
Agradecemos à preferência. Volte Sempre.
by A verified traveler from Pocos de Caldas - MG - Brazil
Posted 26 Aug 2020
Eng: I was in the hotel for an overnight stay, so I couldn't know much about the facilities available. But I liked what I saw. The hotel is very well located and easy to reach. Both check-in and check-out were fast and simple, and the staff was efficient and polite. The place was clean and all the safety rules for the pandemic were met. The room was simple, but it was quiet, spacious, and clean. The bed was comfy although pillows were not what I would like, but nothing serious. As it was a cold night, I didn’t turn on the air conditioner. The blanket available did a very good job keeping me warm. The bathroom was big and clean. The shower was nice and strong. Breakfast was started at 07:00 which I though was a little too late for a weekday. As my appointment was also early, I unfortunately couldn't try it so I can't say how it was. Valet parking was charged at the check-in and the value of R$20,00 for a 24-hour-stay was pretty reasonable. All in all, it was a good experience and I will come back, which will happen next month.
Comment from Hotel Management
27 Aug 2020 by reservas, Hotel Management
We are very happy with your evaluation, we hope you come back soon. You will always be very welcome!
by A verified traveler from London
Posted 27 Jul 2020
This hotel is good but not amazing. Check in was quick and easy and all staff members very helpful and polite.
My comment is in terms of the property itself that is dated and in much need of a refurb.
The fridge in the room I stayed was very noisy and would wake me up everything time the motor was switched on. Due to COVID I didn't want to change rooms so decided not to complain at the time. This was totally my option but I thought I should provide the feedback. Breakfast was poor. Loads of carbs, no fruits, yogurts or any other healthy option. This is something that can be improved too.
Comment from Hotel Management
28 Jul 2020 by reservas, Hotel Management
Obrigada pelas sugestões!
