Ratings based on 63 Verified Reviews

3.6 out of 5
100% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice stay

Posted 10 Nov 2023 on Hotels
Despite the floods and a state of emergency being put in place the staff carried on as normal with cleaning ect ect Plesent stay under the circumstances
4 out of 5
by A verified traveler

Comfortable but a little faded

Posted 1 Nov 2021 on Hotels
The hotel was pleasant but not centrally located being about 14km from Florence. You would need a car to get to and from the centre.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2019
5 out of 5
by A verified traveler

Posted 16 Jan 2019
Excellent customer service very attentive cleanness of the rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2019 on Orbitz
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2018 on Hotels
5 out of 5
by A verified traveler from San Francisco

Posted 17 Nov 2018
Nice hotel, but very far from center, took me 45 min from train station. 2 stops by tram and 40 min by bus 30 B to get to the hotel. Good for people who rent a car. Staff is helpful
4 out of 5
by A verified traveler

Posted 11 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Reservations Mgr, Hotel Management
Gentile ospite, la ringrazio per averci preferiti e la invito a tornare, senza dimenticare di condividere con noi i suoi suggerimenti basati sul suo precedente soggiorno in modo da poterci migliorare ove necessario. Grazie e a presto rivederla.
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Ottima struttura personale molto cortese e professionale
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2023
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