Ratings based on 73 Verified Reviews

3.6 out of 5
64% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2022 on Hotels
2 out of 5
by A verified traveler

Posted 15 Oct 2021
No sleep because of noise
2 out of 5
by A verified traveler

Good price but

Posted 7 Jan 2020 on Hotels
It was a low value stay but the bed was awful. I could only one side as on the other there was a massive dent. The window faces a corridor so no light. Another thing was the generator or a pump sound at 6am in the morning which was extremely loud and so was the music playing somewhere at the reception area. It was impossible to relax. The receptionist was very nice though and helped me out with all my questions. Thank you.
Comment from Hotel Management
10 Jan 2020 by SAN DIEGO, Hotel Management
GRACIAS POR SUS COMENTARIOS, SEGUIREMOS TRABAJANDO PARA MEJORAR Y TENER UN EXCELENTE SERVICIO
4 out of 5
by A verified traveler

Quiet

Posted 26 Feb 2019 on Hotels
Very quiet so I slept great
Comment from Hotel Management
2 Mar 2019 by SAN DIEGO TU CASA, Hotel Management
GRACIAS, FUE UN PLACER TENERLE CON NOSOTROS, RECIBA UN CORDIAL SALUDO
2 out of 5
by A verified traveler

Nice hotel but disappointing

Posted 25 Apr 2017
Pros: Personnel is great. Clean, good wifi.
Hotel has water problems. No water supply during the night. Some rooms have only cold water, others only hot water.
4 out of 5
by A verified traveler

Good place for a great price

Posted 26 Mar 2017 on Hotels
Excellent value!
3 out of 5
by simon from españa

Great for a couple of nights

Posted 21 Feb 2016 on Hotels
The hotel is just outside the main historic center (about 3 minutes walking). No restaurants around the hotel and due to the echo in the hallways quite noisy. The bed is enormous and the clenliness not bad. They do say to ask for housekeeping as they will not enter room without permission. Friendly staff.
Comment from Hotel Management
17 Jan 2017 by General Manager, Hotel Management
Para nosotros es muy importante su comodidad, es por eso que no entramos a las habitaciones sin previa autorización, una enorme disculpa por el mal entendido. gracias.
1 out of 5
by A verified traveler from Vancouver, BC

Skip this hotel if you can

Posted 31 Dec 2015
Pros: Leaving!
Cons: The hotel should be hosed out after being taken off the website.
Location: With no help from the hotel staff we did find Centro, about 8 - 10 blocks from the hotel. Some good food there! Some historic sights and cathedrals.
Our stay at this hotel was very disappointing. The room had a very bad smell and was dirty. We chose it as the other room was dark with only a hall window. The hall itself was dirty and dark. After enduring a night the staff wanted to charge us 150pecos for a taxi to the bus station. We had paid 45 pesos to get there so we refused and found our own taxi for 40pecos. As seasoned travellers this hotel is remembered as one of the worst (including India!). It's hard to understand how a hotel like this made it to any website. You have been warned!
2 out of 5
by David from Victoria Canada

Affordable hotel in Campeche

Posted 28 Oct 2015 on Hotels
Travelling alone. Hotel price was very reasonable. They will clean the room, but only when asked to do so.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Home away from home

Posted 22 Sep 2015 on Wotif
When we arrived I was unsure if the position of the hotel would suit us as it wasn't right in the historic center. Being just removed was in fact amazing, walking through a small suburb each morning and night made you feel you were on your way home. The room was enormous, the bed was comfortable and the staff were more than helpful. I'll be recommending them to friends