Ratings based on 88 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Good room but constant noise in ceiling which we reported twice but language barrier prevented explaining fully and never fixed. Air conditioning intermittent.
Pool and terrace is next to road, but not affected by road noise too much. Self-service soft drinks, water, local beer and sangria at pool bar, which we thought was good. Cava readily available on all-inclusive and all the usual local spirits you'd expect. All disposable plastic or paper cups in pool area though, with no recycling.
Able to get sunbeds easy enough, but it was only mid-May!
Evening entertainment poor and music catered to local Spanish mainly.
Dining pretty poor, buffet rarely served hot, catered for continental tastes and everything laced in garlic - even potato and mushrooms at breakfast!
Chips and snacks available at pool bar only when restaurant shut - so not available at peak lunchtime?!
Bar staff very friendly. Overall staff were helpful but English poor compared to other Spanish hotels we've stayed at.
I would rate the hotel as a 3 star, not the official 4 stars it has.
Airport bus (Bus Plana) stops right outside and is only €3.65 adult one way for Reus, whereas taxi is around €40-€50. Buses leave Reus airport to coincide with flight arrivals. To go back to airport ask for times at travel kiosk across road from hotel.
I'd stay again if necessary but would look to other hotels maybe more in Salou first, which seems to have been given a makeover and there's more to see and do.
by A verified traveler
Posted 4 May 2024
Excellent
by A verified traveler
Posted 12 Oct 2023 on Hotels
by A verified traveler
Posted 7 Sep 2022 on Hotels
by A verified traveler
Flashback to the 70's.
Posted 19 Jul 2021 on HotelsVery old rooms, very dated and dark. A step back to holidays in 1970's. Internet not working and poor when operating. Much better quality hotels within area for same price as this hotel wasn't cheap. Staff had very little English at reception. Wouldn't stay there again, very disappointing - sorry!
by A verified traveler
Posted 9 Oct 2019
by A verified traveler
Posted 13 Sep 2019 on Ebookers
The entertainment and kids club was disappointing. Overall the hotel, staff and food were lovely. Most staff were helpful, others were not and looked very unhappy. Very little information is out for local area, services, bus/taxi, weather, bank holidays etc. While staying there was a Bank holiday yet not told. I noticed that bed sheets were not changed in 4days too.
by A verified traveler
Posted 9 Sep 2019 on Hotels
by A verified traveler
Posted 8 Sep 2019
by A verified traveler
Posted 5 Aug 2019 on Hotels
