Ratings based on 412 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
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Comment from Hotel Management
8 May 2024 by Public Relations of the Hotel, Hotel Management
Justyna, merci beaucoup de partager votre score. Nous espérons vous revoir bientôt ! Avec nos meilleures salutations.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Public Relations of the Hotel, Hotel Management
Gail, thank you very much for sharing your score. We hope to welcome you again. Best regards.
by A verified traveler
Posted 15 Apr 2024
Na
Comment from Hotel Management
18 Apr 2024 by Public Relations of the Hotel, Hotel Management
Suzanne, thank you very much for sharing your score. Best regards.
by A verified traveler
Posted 13 Apr 2024
Fantastic location, clean and lovely pool area right next to the beach. Great choice of food at every sitting. Supermarket across the road for drinks. Ideal for bike hiring and walking into salou 1 mile or Cambrils 3 miles on safe path along the beach.
Comment from Hotel Management
15 Apr 2024 by Public Relations of the Hotel, Hotel Management
Jason, we're pleased to read that you've enjoyed our great location and the good selection of our food. Thank you very much for sharing your comment. We hope to welcome you again in the future. Best regards.
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Sea view holiday
Posted 1 Nov 2023 on HotelsGreat location, close to everything. Perfect family holiday.
Comment from Hotel Management
3 Nov 2023 by Public Relations of the Hotel, Hotel Management
Anita, we are glad to read that you and your family had a happy holiday at our hotel and that you've enjoyed our great location. Thank you very much for sharing your comment and we hope to welcome you again. Best regards.
by A verified traveler
Posted 29 Oct 2023
Location was great hotel was nice would stay again didn't like breakfast would book room only next time.
Comment from Hotel Management
31 Oct 2023 by Public Relations of the Hotel, Hotel Management
Lisa, We're pleased to read that our hotel is nice and that you've enjoyed our great location. We are sorry to hear that you did not like the breakfast.Thank you very much for sharing your comment and we hope to welcome you again. Best regards.
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
25 Oct 2023 by Public Relations of the Hotel, Hotel Management
Lisa, thank you very much for sharing your score. We hope you choose us again in the future. Best regards.
by A verified traveler
Posted 9 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by Public Relations of the Hotel, Hotel Management
Kent, thank you very much for sharing your score. We hope you choose us again in the future. Best regards.
by A verified traveler
Posted 6 Oct 2023
Staff worked so hard. Friendly, super clean hotel and pool area. Amazing really. Entertainment was great. The only thing is the air conditioning. You are forced as a guest to tolerate 24 degrees Celsius in your room. They have a strict policy about this according to maintenance and front desk. They will not decrease the temperature for the guests. Unfortunately our room had all sun exposure all day, So the coldest our room would get was 25 degrees Celsius. First 2 days I left the patio door open at night to cool off the room, but unfortunately I eaten by mosquitos, which then had a severe allergic reaction to so ended up on antihistamines pills and creams. The heat in the room just aggravated the inflammation. Hence asked twice to have them lower the temperature in the room, maintenance said they could to our section of the hotel but needed permission. Needless to say nothing was done. So great hotel, just a warning to people that are heat sensitive, do NOT stay here. I spent 5 days in absolute discomfort, the saving grace is the pool which is slightly cold, but a God send when your overheating in the room.
Comment from Hotel Management
18 Oct 2023 by Public Relations of the Hotel, Hotel Management
Hugh, we are sorry that your stay was not completely satisfactory due to the temperature of the air conditioning. We are sorry to hear that you were hot and that you were bitten by mosquitoes. The Spanish Government has stipulated the maximum at which air conditioners should be set to save energy.We are glad that you felt well looked after by our staff and that you enjoyed the entertainment. Thank you very much for sharing your comment. Best regards.
