Ratings based on 205 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Great place to stay.
Comment from Hotel Management
13 Jun 2024 by Patrycja, Hotel Management
Dear Andre,Thank you for choosing us for your city break in Cambridge and for taking the time to answer this survey. We are delighted to see that you enjoyed your stay, and I hope we will have the opportunity to welcome you back soon. Warm regards, Patrycja
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Martin, Hotel Management
Dear Colton,Thank you for taking the time to post a review following your recent stay at the Hyatt Centric Cambridge, feedback from our guests is incredibly important to us and we truly appreciate you taking the time to share your thoughts with us.We are delighted that you enjoyed your stay with us and we truly hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
by A verified traveler
Posted 9 Jun 2024
Nice modern hotel on the Bio campus out of town
Comment from Hotel Management
11 Jun 2024 by Martin, Hotel Management
Dear Paul,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback like yours is super important to us.We are so pleased that you enjoyed your stay with us and we do hope to see you again soon.Kind Regards,Martin NewbouldGeneral Manager
by A verified traveler
Posted 30 May 2024
Good
Comment from Hotel Management
31 May 2024 by Patrycja, Hotel Management
Dear Kirite,Thank you for choosing our hotel and for leaving us your feedback.It’s great to see that you enjoyed your time with us, and I hope we will have the pleasure of welcoming you back soon.Warm regards,Patrycja
by A verified traveler
Posted 27 May 2024
The Hyatt Centric is clearly very new and in incredibly good state, the rooms are large and clean, the area it is in is new and quiet. It is slightly out of the way from central Cambridge but the bus stop right outside the hotel. The staff were friendly and the new rooftop bar is a good addition.
Comment from Hotel Management
29 May 2024 by Patrycja, Hotel Management
Dear Samuel,Thank you very much for your feedback; it's highly appreciated. It's great to see that you found the bus to the center convenient. For your next stay, please try our bicycles, which we offer free of charge with only a deposit required.I hope we will welcome you back to our hotel soon.Warm regards,Patrycja
by A verified traveler
Posted 26 May 2024
Lovely stay but a couple of issues checking in with one member of staff who didn’t really help or know about parking etc. Cafe closed on the Sunday morning as machine wasn’t working. And issues around wanting an alternative to what was on offer for breakfast. Room was very clean and comfortable.
Comment from Hotel Management
26 May 2024 by Patrycja, Hotel Management
Dear Jan,Thank you for choosing our hotel and for taking the time to leave us your feedback. I'm glad to see that regardless of the issues with the car park, for which I sincerely apologize, your stay was enjoyable. I hope we will have the opportunity of welcoming you back to our hotel, and hopefully, you'll be able to enjoy and explore all the facilities in and around the hotel.Warm regards,Patrycja
by A verified traveler
Posted 17 May 2024
Rooms not checked properly, two bottles of water were empty
Comment from Hotel Management
21 May 2024 by Martin, Hotel Management
Dear Renny,Thank you so much for taking the time to post a reveiw following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us.We are delighted that you enjoyed your stay with us but we are disappointed to read of the issue you have encountered with the Housekeeping team, we have flagged this with the relevant members of the team to ensure that this is not repeated.Thank you again for your review and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager
by A verified traveler
Posted 4 May 2024
Second stay. Rooms are clean and modern. Good nights sleep.
Comment from Hotel Management
5 May 2024 by Patrycja, Hotel Management
Dear Lee,Thank you for sharing your experience with us. We're delighted to see that your stay was pleasant.I hope we will have the opportunity to welcome you back to our hotel in the future.Warm regards,Patrycja
by A verified traveler
Posted 29 Apr 2024
This hotel and all the staff are incredible. The staff are one big family helping and supporting each other to make our stay so enjoyable and so pleasing.
Comment from Hotel Management
29 Apr 2024 by Martin, Hotel Management
Dear Louiza,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge, feedback from our guests is incredibly important to us and we truly appreciate you taking the time to post a review.We are pleased that you enjoyed your stay with us and thank you for your wonderful observation in relation to the team and how they interact with each other.Thank you again for your review and we look forward to seeing you again.Kind Regards,Martin NewbouldGeneral Manager
by A verified traveler
Posted 26 Apr 2024
Everything all in one place
Comment from Hotel Management
27 Apr 2024 by Patrycja, Hotel Management
Dear Louiza,Thank you for choosing our hotel for your recent stay in Cambridge and for sharing your feedback with us; it's highly appreciated.I'm delighted to see that you enjoyed your stay here.I hope we will have the pleasure of welcoming you back many times in the future.Best wishes,Patrycja
