Ratings based on 198 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 May 2024
Rooms not checked properly, two bottles of water were empty
Comment from Hotel Management
21 May 2024 by Martin, Hotel Management
Dear Renny,Thank you so much for taking the time to post a reveiw following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us.We are delighted that you enjoyed your stay with us but we are disappointed to read of the issue you have encountered with the Housekeeping team, we have flagged this with the relevant members of the team to ensure that this is not repeated.Thank you again for your review and we look forward to welcoming you back again soon.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 4 May 2024
Second stay. Rooms are clean and modern. Good nights sleep.
Comment from Hotel Management
5 May 2024 by Patrycja, Hotel Management
Dear Lee,Thank you for sharing your experience with us. We're delighted to see that your stay was pleasant.I hope we will have the opportunity to welcome you back to our hotel in the future.Warm regards,Patrycja
5 out of 5
by A verified traveler

Posted 29 Apr 2024
This hotel and all the staff are incredible. The staff are one big family helping and supporting each other to make our stay so enjoyable and so pleasing.
Comment from Hotel Management
29 Apr 2024 by Martin, Hotel Management
Dear Louiza,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge, feedback from our guests is incredibly important to us and we truly appreciate you taking the time to post a review.We are pleased that you enjoyed your stay with us and thank you for your wonderful observation in relation to the team and how they interact with each other.Thank you again for your review and we look forward to seeing you again.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Everything all in one place
Comment from Hotel Management
27 Apr 2024 by Patrycja, Hotel Management
Dear Louiza,Thank you for choosing our hotel for your recent stay in Cambridge and for sharing your feedback with us; it's highly appreciated.I'm delighted to see that you enjoyed your stay here.I hope we will have the pleasure of welcoming you back many times in the future.Best wishes,Patrycja
5 out of 5
by A verified traveler

Posted 5 Apr 2024
Nice modern hotel. Easy to get to.
Comment from Hotel Management
8 Apr 2024 by Martin, Hotel Management
Dear Antony,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our valued guests is incredibly important to us and insights such as yours are invaluable to us.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Friendly reception team... Newly built...nice and clean...good decor....nice rooms
Comment from Hotel Management
26 Mar 2024 by Martin, Hotel Management
Dear Sharad,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your observations.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Martin, Hotel Management
Dear Peter,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your observations.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Great place to stay
Comment from Hotel Management
25 Mar 2024 by Martin, Hotel Management
Hi Kohgulakuhan,Thank you so much for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. Feedback from our guests is incredibly important to us and we truly appreciate your feedback.We are delighted that you enjoyed your stay with us and we do hope to have the opportunity to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Staff amazing and facilities fantastic
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Great place with great food and excellent staff. Rooms v comfortable and clean.
Comment from Hotel Management
25 Feb 2024 by Martin, Hotel Management
Dear Louisa,Thank you for taking the time to post a review following your recent stay with us at the Hyatt Centric Cambridge. We always love to hear from our guests and feedback like yours is wonderful to read.We are so pleased that you enjoyed your stay with us and we truly hope to have the chance to welcome you back again soon.Kind Regards,Martin NewbouldGeneral Manager