Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Don’t book this
Posted 13 Sep 2023 on HotelsBooked and paid for 3 nights at last minute because of a family emergency at Addenbrokes hospital. Could not contact host for check in instructions dispute numerous attempts by myself and hotels.com. Therefore never got access to property and now am being refused a refund.
Host insists they emailed us which is totally untrue and just a reason to keep my money. How can they make me pay for something they know they did not provide.
by A verified traveler
Nice quiet flat in good location.
Posted 26 Mar 2023 on HotelsStayed here for 3 nights for work purposes, only really used for showering, sleeping & some breakfast the next morning but a good size flat & comfortable. There is parking avaliable but we didn’t use due to leaving our vehicle on site. Location is in walking distance to restaurants, bars & convenience shops which we used rather than cooking. Despite the closeness the flat is nice & quiet & little noise is to be heard. Only issues we had was minor & could be sorted with tightening of screws. Whilst not advertised in the booking they do take take a deposit for any potential damages which is to be understood but was a surprise when I saw the charge as like I said it wasn’t advertised at the time of booking.
Wouldn’t have a problem booking this flat again if it’s avaliable next time I’m working in Cambridge.
Comment from Hotel Management
4 Apr 2023 by Chelsea W., Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our flat. We're glad to hear that you found the flat comfortable and in a convenient location for your needs. We're also pleased to hear that you were able to take advantage of the nearby restaurants and bars.We apologize for any confusion regarding the deposit for damages. While it is explicitly stated at the time of booking, we do try to ensure that all necessary information is provided in advance so that guests can make informed decisions. We'll be sure to take your feedback into account and see if we can improve our communication in this area.Overall, we're pleased to hear that you had a positive experience with us and would consider booking with us again in the future. Please don't hesitate to reach out if you have any further feedback or if there's anything we can do to improve your next stay.
by A verified traveler
Posted 2 Jul 2022
Clean and cozy apartment close to the train station. I would recommend it!
