Ratings based on 415 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Lovely location, great staff, comfortable and enjoyable
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Thanks Karen for 5/5, much appreciated!
by A verified traveler
Posted 6 May 2024
The Graduate Cambridge is within an easy walk of central Cambridge and all it has to offer. Onsite parking with ev chargers is convenient if a little pricey but hey, it’s central. Rooms are great, staff are customer focused. You get what you pay for and it’s worth it
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Thanks Graham for 5/5, much appreciated!
by A verified traveler
Posted 6 May 2024
Insufficient staff to cope with sunshine and outside seating area especially as bar staff inside refused to serve people outside
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Hi David Thank you for your feedback. I hope we will see you again.
by A verified traveler
Posted 28 Apr 2024
We had an excellent 2 night stay. The staff were, on the whole, outstanding, friendly and very helpful.
The bar staff were great, happy to prepare cocktails on request, attentive etc. The reception staff were helpful and arranged taxis etc
My only negative was for a 2 night stay the tea, coffee, water & biscuits were not replenished after the first night- a little thing but would be good for 5 stars
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Hi Sarah Thank you for your feedback. I hope we will see you again.
by A verified traveler from Westminster
Posted 26 Apr 2024
Hotel: Smart, modern, comfortable, well equipped, well maintained, delightful staff, close to all city centre attractions.
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Hi Jonathan, Thank you for your feedback. I hope we will see you again.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Thanks Jena for 4/5, much appreciated!
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Hi Andrew, Thank you for your feedback. I hope we will see you again.
by A verified traveler
Posted 11 Apr 2024
The accommodation wasn’t outstanding in any way the restaurant food was on a par with a chain restaurant and lacked finesse. The breakfast left a lot to be desired, whilst it was a buffet style affair the food was left too long under heat lamps and the bacon in particular was inedible and hard.
The car park was charged for at a rate of £25 per night , and gratuities were added to the restaurant bill, although I had given a tip already. In all not a plaid re-visit.
Comment from Hotel Management
22 May 2024 by Aleksander, Hotel Management
Hi George, Thank you for your feedback. I hope we will see you again.
by A verified traveler
Posted 5 Apr 2024
Reception staff very welcoming and helpful. ( Shout out to Pradeep! ) Nice lounge/bar area, good vibe. Super convenient for the city centre. Plenty of parking. Room slightly small for the style of furnishing.
Comment from Hotel Management
6 Apr 2024 by Chris, Hotel Management
Thanks for the 5/5 review Joanna, and for your kind comments about the tea,.We hope to see you again soon.
by A verified traveler
Posted 5 Apr 2024
Wonderful location and staff. Walk everywhere. Punting launch 100 feet away. Little St Maty.’s Lane and Church eonderful.
Comment from Hotel Management
5 Apr 2024 by Chris, Hotel Management
Thank you for the 5 Star review William, we really are fortunate with our location. See you again soon.
