Ratings based on 309 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very dated building, breakfast was poor but there is a Cracker Barrel next door. No pool or hot
in as shown in the amenities.
Comment from Hotel Management
24 May 2024 by GM , Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 5 Apr 2024
When we arrived a 3:00 check-in, we were told that the internet was down. I was checking into the hotel because I am traveling and am having a medical emergency. I am in severe pain. We had to wait in the lobby, while I was in pain and sick to my stomach for an hour and a half. We did eventually get into a room. It was just not a good situation.
Comment from Hotel Management
15 Apr 2024 by GM, Hotel Management
Greetings, We apologize that you had to wait so long to check in! We hope that you will come back and give us another chance to impress you! Best Regards, Team Comfort Cambridge
by A verified traveler
Posted 17 Mar 2024
The pool was down but could go next one over n use it
Comment from Hotel Management
21 Mar 2024 by GM , Hotel Management
Greetings, Thank you for choosing to stay with us! Thank you also for taking the time to complete a survey! We hope you come back and stay with us again soon! Best Regards, Bobbi
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
29 Mar 2024 by GM, Hotel Management
Greetings, Thank you for taking the time to complete a review. We apologize that we failed to impress you! Please note that we are under new management and working hard to improve in all areas. Best Regards, Bobbi - GM
by A verified traveler
Posted 25 Feb 2024
Very nice
Comment from Hotel Management
26 Feb 2024 by GM , Hotel Management
Greetings, Thank you for choosing to stay with us! Thank you also for taking the time to complete a survey! We hope you come back and stay with us again soon! Best Regards, Bobbi
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by GM, Hotel Management
Greetings, Thank you for choosing to stay with us! Thank you also for taking the time to complete a survey! We hope you come back and stay with us again soon! Best Regards, Bobbi
by A verified traveler
Posted 12 Jan 2024
Never again. When I walked in another guest was doing alot of complaining, and I laughed it off but we should of left. The pool and ALL the ice makers were out of order. The first floor smelled like sewage once you walked to the elevator. Room was NOT clean, and needed to be updated or basically just cleaned. Thank god we had our sleeping bags. Breakfast was a joke, barely any food and the eggs gave ALL FOUR OF US food poisoning right in the middle of vacation. We passed through for the night- but this is a hard no. Do not stay.
Comment from Hotel Management
17 Jan 2024 by GM, Hotel Management
Greetings Aime,Thank you also for taking the time to complete a review. We apologize that we failed to impress you! Please note that we are under new management and working hard to improve in all areas. Best Regards, Bobbi - GM
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
11 Jan 2024 by GM, Hotel Management
Thank you for choosing to stay at the Comfort Inn. Greetings Richard,Thank you also for taking the time to complete a review. We apologize that we failed to impress you! Please note that we are under new management and working hard to improve in all areas. Best Regards, Bobbi - GM
by A verified traveler
Posted 28 Dec 2023 on Hotels
The hotel is dated but good for an overnight stay. A bit overpriced for the amenities
Comment from Hotel Management
11 Jan 2024 by GM , Hotel Management
Greetings,Thank you for choosing to stay with us! Thank you also for taking the time to complete a survey! We hope you come back and stay with us again soon! Best Regards, Bobbi
by A verified traveler
Posted 17 Dec 2023 on Travelocity
Comment from Hotel Management
11 Jan 2024 by GM, Hotel Management
Greetings, Thank you for choosing to stay with us! Thank you also for taking the time to complete a survey! We hope you come back and stay with us again soon! Best Regards, Bobbi
