Ratings based on 8 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2023
Nice clean apartment within walking distance of Cambridge
by A verified traveler
Posted 29 May 2023 on Hotels
Comment from Hotel Management
31 May 2023 by The Citystay Team, Hotel Management
Thank you for leaving us your review score, we hope to welcome you back again soon thank you for choosing Citystay - The Vie.Kind regardsThe Citystay Team
by A verified traveler from Colchester, UK.
Posted 4 Dec 2018
The apartment was stunning in modern design and tidy presentation. I didn't want to leave!
The balcony is a bonus and on a Sunday morning you can hear the Chapel bells ringing from the centre.
The beds were very comfortable and there was a small single room off the main bedroom. So could have been counted as three rooms. Two shower/bathrooms and fresh, clean towels.
I love the decor and communication with CityStay was excellent. I would definitely book here again. Furthermore, this apartment was close to the centre of Cambridge.
Thank you again for great accomodation !
Comment from Hotel Management
31 Dec 2018 by Krista, Reservations & Guest Services Manager, Hotel Management
Dear guest,
Thank you very much for your kind words. I am so happy to hear you enjoyed your stay with us.
I hope we get to host you again in the new year.
Kind Regards,
by A verified traveler
Posted 20 Feb 2018 on Hotels
Fantastic apartment near the railway station. All mod cons, 2 bedrooms and reserved parking in a garage below the apartment block. A lot of attention to detail, including breakfast supplies and snacks. Nearby there are several cafes. A bit of a walk into Cambridge, but buses go from the station. Really enjoyed this stay!
by A verified traveler
Dangerous/injured
Posted 17 Jun 2016 on Hotelsone bedroom's bed has legs that protrude outward under a quilt creating a hidden safety hazard. I tripped on the protruding hidden leg, damaged my knee badly, went to the emergency room and completely wrecking our trip. 2 weeks later I have seen an orthopedic surgeon, had fluid drained from my knee, and still cannot bend my leg. Management was notified and did not even acknowledge the concern or suggest they would fix this dangerous condition. Stay here at your own risk.
Comment from Hotel Management
17 Aug 2016 by General Manager, Hotel Management
Good Afternoon,
Thank you for taking the time to leave such a wonderfully inaccurate review.
The bed leg does not protrude out, you simply fell over and injured yourself - the blame for this lies with yourself.
Im very disappointed that you wrote such a review.
Obviously we are saddened to hear that you injured yourself however this should not reflect badly on Citystay as a company.
Hopefully people will be able to read this response and ignore this insolence.
Kind Regards
Recommended
for Everyoneby A verified traveler from Halifax
Nice Residential Setting
Posted 4 May 2015Excellent staff who welcomed us and explained the various features of the apartment very well. The small collection of groceries was a great extra. The place is a first rate 2-bedroom, 2-bath apartment with a large balcony. I plan to stay there again.
Comment from Hotel Management
28 Jul 2015 by Declan Fitzhenry , Hotel Management
Josh,
Thank you for taking the time to leave us your feedback, we truly appreciate it. We trust that we can be of assistance for all future accommodation requirements for Cambridge.
Kind Regards
by rentao
Posted 6 Oct 2015 on Hotels
Comment from Hotel Management
26 Dec 2015 by Declan Fitzhenry, Hotel Management
Thank you for your feedback! We trust we can be of assistance for all future accommodation requirements in Cambridge.
Kind Regards
by Eric from Montréal
Un séjour agréable
Posted 31 Jul 2015 on HotelsAccueil chaleureux malgré la fait qu'il faut les informer de l'heure à laquelle nous arrivons car personne n'est sur place en permanence. L'appartement avait tout ce dont nous avions besoin. Ils ont même offert le jus, le lait, l'eau, les céréales, le pain, des confitures et des fruits donc nous avions assez de nourriture pour le premier matin. Le seul point négatif est que la climatisation n'est pas incluse dans le prix. Ils peuvent la fournir pour un supplément.
Comment from Hotel Management
10 Oct 2015
Good Afternoon Eric,
Thank you for taking the time to leave us you feedback, we truly appreciate it.
As advertised we offer a full meet and greet check in service as we do not operate a reception.
I am glad you enjoyed the welcome pack and I trust we can be of assistance for all future accommodation requirements in Cambridge.
Kind Regards
