Ratings based on 81 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
My first seven days reservation was made through Expedia. Though I found the apartment clean, there were considerable leaks coming from both the washer and the dishwasher. In addition, the fridge would not get cold unless it was set at 4.5 causing the freezer drawers to condense. Anything left there became too frozen. I reported the issue to the property, via email right away. I also enlisted the help of Expedia but no action was taken by the property. The second stretch of seven days was done directly with the property, with a promise of a discount which never materialized. I also asked to be moved to another unit but I was declined. I was able to make the reservations via Expedia for the third stretch. There was only one type of apartment listed and I paid for that. Ironically, I was admonished by the property's reservation that I would be allowed in the "Deluxe" unit with the leak and fridge problems for the price of a non Deluxe one this time only. Even if all were in order, there was nothing Deluxe about that flat. It did not even have a vacuum cleaner! This morning, while getting ready to check-out, I was told the neighbor downstairs had complained about a leak and maintenance was coming to my apartment right away. On multiple occasions, I heard noises that strongly resembled drug-related activity within the building. As someone with law enforcement training, I recognize these signs. This situation made me extremely uncomfortable and concerned for my safety.
by A verified traveler from Miami
Posted 11 May 2024
This a good choice for anyone needing to be in central Camberley for any reason. Lots of restaurants and shopping nearby. If needed- there is parking and a nearby Heathrow airport service for only 2pounds one way. Furnishing need an update but it was a good choice for me.
by A verified traveler
Posted 29 Apr 2024
Due to me not fully reading their email, I had to wait on the sidewalk with all my luggage prior to entering the building while I provided them identification and made a payment as a deposit. I was stressed out and not happy so my awareness of the apart-hotel and my surroundings were heightened.
The House of Fisher definitively knows what they are doing when it comes to hospitality. That's why I was surprised to noticed that neither the building nor my apartment felt clean. The apartment felt a lot better after I fully vacuumed it. I found a purple muscle warmer left in the microwave.
When I was attempting to retrieve the key to the apartment from the key holder, a misguided creature lingered behind the door of one of the other apartments nearby making drug dealer noises. I was about to lose it.
There was no privacy in the apartment. The blinds on the windows did not provide much; yes, fish in a tank. The area was noisy, polluted, with constant traffic of drug dealers, illegal siren users (why do it only by my windows?) and psycho bikers.
The apartment had a medieval plumbing in the bathroom. Using the sink, shower or flushing the toilet triggered an overwhelmingly unpleasant noise. Drug dealers camping in the apartment next to mine attempted to use that noise to try to communicate with me at least twice a day.
After I blocked any view through gaps on the entrance door and windows and sound proofed the apartment, I had some peace. My stay could've been much better.
by A verified traveler
Road noise, but nice building
Posted 11 Sep 2023 on HotelsThe main issue is the position close to the roundabout, so if hot having the window open means too much noise... but good building and location
by A verified traveler
Posted 15 Jun 2023
Very clean property with all amenities, and good value for money. Good central location. No complaints.
Comment from Hotel Management
14 Jul 2023 by Guest Services, Hotel Management
Hi Keneth,Thank you for taking the time and leaving your feedback,We are more than happy to see you enjoyed your stay with us and that the standard of our accommodation met your needs. Also glad you were happy with the central location of the property which, we are sure, made your stay even more comfortable.Hoping to welcome you again in the near future,Guest Services
by A verified traveler
Posted 8 Aug 2021 on Hotels
by A verified traveler
Posted 9 Feb 2021
It was like being home from home. Much better than a hotel.
by A verified traveler
Outstanding
Posted 22 Dec 2020 on HotelsFantastic communication from the accommodation, fabulous standard of apartment.
by A verified traveler
Posted 8 Dec 2020 on Hotels
Accomodation very good but traffic very loud which has to be due to windows. Street cleaner goes past twice at 5am so be prepared to be up from then. Really great location though so you cant have it all. Earbuds or a few drinks before bed required
by A verified traveler
Posted 6 Nov 2020 on Hotels
