Ratings based on 16 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024 on Hotels
Everything was great, we had welcome drink, for dinner we had a private chef. The hosts are nice.
The only issue was that our room in ground floor was next to the garage and the petrol smell was incredible.
Comment from Hotel Management
11 Mar 2024 by Eva, Hotel Management
Thank you for your honest and kind comment. That was a detail we haven.t thought of. It is totally solved now. Sorry for the inconvenience and thank you so much for pointing it. You are excellent guests, best regards from Cuba
by A verified traveler
Posted 10 Feb 2024
If there was a rating of 6 stars, we would give it! The hosts and staff made our stay extra special. Iskra, the head cook, is a treasure. We stayed in the house separate from the main house but only half a block away.
Comment from Hotel Management
11 Feb 2024 by Yaneva Hostal, Hotel Management
Gracias por su amable y enaltecedora opinion..Nosotros todos , nos sentimos felices de atender a personas como ustedes de tan alta valia
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Eva, Hotel Management
Una pena que Andrei no nos haya dejado dicho qué aspectos de su estancia no le gustaron. Nos disculpamos y seguimos esforzándonos para hacer que nuestros clientes tengan una estancia agradable
by A verified traveler
Posted 19 Jun 2023
Very nice comfortable room, private chef for dinner and breakfast. Enjoyed the sweet couple who lived in the home. Very nice accommodations.
Comment from Hotel Management
19 Jun 2023 by Eva, Hotel Management
Thank you so much Deborah, you were very kind and nice. Our gratitude for your comment. You will be always well received in our home.
by A verified traveler
Posted 13 Jun 2023
Great location. Great meal suggestions and we got help with our money. The ONLY gripe I had was we had to carry our bags and dive gear up 3 flights of stairs ( and down) They were very helpful with transportation. We had an overall
FABULOUS experience
Comment from Hotel Management
13 Jun 2023 by Eva, Hotel Management
Muchas gracias por tu sincera reseña. Fue un verdadero placer tenerte en nuestra casa. Un saludo caluroso desde Cuba. Cuando quieras volver nuestras puertas están abiertas siempre para ti.
by A verified traveler
Lovely, delicious stay
Posted 28 Feb 2023 on HotelsIt was very friendly and the breakfast was delicious. We had a comfortable one-night stay and enjoyed it very much. The welcome we received was lovely and the place is beautiful.
Comment from Hotel Management
16 Mar 2023 by Eva Suárez, Hotel Management
Thank you so much for your kind regards. Great people, you entered as guests, left as friends.
by A verified traveler from essex
Posted 3 Feb 2023
Very clean with good facilities. A 10 minute walk to the centre. Helpful owners.
Comment from Hotel Management
16 Mar 2023 by Eva Suárez, Hotel Management
Thanks for your kind review! It was our pleasure having such nice guests.
by A verified traveler
Posted 18 May 2024
no me dio la habitacion, por no ponerse de acuerdo con su esposo de la condiciones de mis acompa;.antes..SOlo fue un Fraude
Comment from Hotel Management
20 May 2024 by Eva, Hotel Management
Lamentamos su incomodidad pero la casa se reserva el derecho de admisión de sus clientes, ninguna persona puede ocupar habitación sin registrarse y a nombre de otro cliente sin tener reserva previa..
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
20 May 2024 by Eva, Hotel Management
Muchas gracias Naila por tu evaluación, saludos.
by A verified traveler
Posted 22 Feb 2024
Super location.. people super gentle
High recommended
Comment from Hotel Management
22 Feb 2024 by Eva, Hotel Management
Gracias por una evaluación tan linda. Les agradecemos por partida doble: por habernos escogido y por dejarnos una reseña tan agradable
