Ratings based on 675 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
First the customer service was really good and friendly and I appreciate them. The room was okay. The bed was somewhat uncomfortable to me but to each their own. The breakfast was limited to waffles, a couple types of cereal, yogurt and bagels. Basically things that wouldn't need cooked by staff. There was a large gravel parking area for Semi's, RVs and Trucks with boats like mine which is great. There was a decent amount of trash scattered throughout this gravel lot and there were 110 plug-ins all along the edge of the cement parking, BUT except for 1, they were all disconnected and many either busted or broken. These are all fixable issues, if the owners decide to fix them. I'd consider staying here again but would also look around for other options.
by A verified traveler
Posted 7 May 2024
We did not like the small bathroom. Not as easy for roomers who are in their 70's!
Comment from Hotel Management
7 May 2024 by GM, Hotel Management
We would like to apologize for inconvenience at our hotel.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by GM, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 28 Apr 2024
Our stay was very reasonable and our room was clean. The staff was very nice.
Comment from Hotel Management
30 Apr 2024 by GM, Hotel Management
Thank you for staying with us. See you next time whenever you’re in Calvert City.
by A verified traveler from Plainfield
Posted 27 Apr 2024
Check in quick and efficient. BUT, at the end the guy said "here is your key, you are in room 212." How does anyone in the hospitality industry not know that you should not announce a guest's room number so that everyone else in the lobby hears it? My rating would have been higher had it not been for this one very important thing.
Comment from Hotel Management
29 Apr 2024 by GM, Hotel Management
We would like to apologize for inconvenience at our hotel.
by A verified traveler
Posted 9 Apr 2024
The staff were very friendly and kind. The facility in general is just old and dated, but the room I stayed in wasn’t kept very clean. There was a dead spider in the ceiling corner of the bathroom and a crack in the bathtub. The foot felt dirty and behind the beds was four layers worth of dust. Also behind the bed, there were clothing articles left by a previous guest that hadn’t been picked up. So clearly they do not clean behind the beds. It was so gross. Like I said everyone was nice, but they definitely need to clean their rooms better.
by A verified traveler
Posted 7 Apr 2024
The staff was friendly and accommodating. There were areas of our room that hadn’t been cleaned—not sweeping behind doors, furniture hadn’t been moved, etc. The ceiling in our bathroom looked like it had black smoke damage. It’s definitely not the worst hotel I’ve stayed in and was what I expected for the price and area it’s in. Overall, it was acceptable for a weekend stay.
Comment from Hotel Management
8 Apr 2024 by GM , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 31 Mar 2024
The only downside was the breakfast. While they had waffles and two cereals, the only thing my 3 family members with Celiac disease could eat was yogurt. That was the only gluten free option. Otherwise, GREAT hotel! We would definitely recommend and we would stay again!
Comment from Hotel Management
31 Mar 2024 by GM , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
17 Apr 2024 by GM , Hotel Management
Thank you for staying with us.
by A verified traveler from East Prairie
Posted 18 Mar 2024
Friendly and respectful
Comment from Hotel Management
19 Mar 2024 by GM, Hotel Management
THANK YOU FOR STAYING WITH US.
