Ratings based on 482 Verified Reviews
2.5 Room cleanliness
2.6 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Please remove this hotel completely. It is in one of the ABSOLUTE WORSE areas in Chicago unbeknownst to me. What a bittersweet experience nonetheless. When I arrived to check in and provided my driver's license and debit card, I was told my card declined which was not the case at all. I immediately went online and booked a more suitable hotel in a decent area. The next morning there were two withdrawal transactions from the hotel, one for $150 and the other for $8. I went back to the hotel the next day and was told to come to speak to Nil, the manager. After speaking with him today and providing an email from my bank along with a signed and notarized letter, he refused to reverse the transaction. Thankfully the other hotel had professional staff on site along with a clean, pleasing and comfortable environment.
by A verified traveler
Posted 29 May 2024
Great
by A verified traveler
Posted 29 May 2024
Great
by A verified traveler
Posted 24 May 2024
I was scammed by the Hotel's management. I paid for 5 nights and I stayed just a single night. Although the manager gave me a letter with a credit card refund for the remaining nights, expedia nor the hotel don't want to reimburse me.
by A verified traveler
Posted 20 May 2024
We were fearful for safety and the people around were questionable.
by A verified traveler
Posted 13 May 2024
The property was horrible. When I got there it didn't look anything like the pictures in the advertisement. All night long people was walking through the hallways yelling and screaming, fights breaking out in the hotel hallways, drugs was being sold, prostitution was going on it was a horrible experience I wouldn't recommend this hotel to anyone.
by A verified traveler
Posted 15 Apr 2024
Too many ghetto folks that rent rooms here
by A verified traveler
Posted 30 Mar 2024
Out dated
by A verified traveler
Posted 5 Mar 2024
The room had roaches
by A verified traveler
Posted 5 Mar 2024 on Hotels
