Ratings based on 848 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The rooms are above average in size and have sitting areas. Comfy but firm mattresses. Ceiling fans, A/C makes it more comfortable. Breakfast is overnight oats in mason jars, fruit, yogurt, snd fresh baked quick breads.
Comment from Hotel Management
30 May 2024 by The Bergson, Hotel Management
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms spacious and comfortable, with well-appointed amenities such as sitting areas, ceiling fans, and comfortable mattresses. It's wonderful to know that you appreciated the variety and freshness of our breakfast offerings, including the overnight oats in mason jars, fresh fruit, yogurt, and freshly baked breads.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your stay. We look forward to welcoming you back for another enjoyable experience in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Thank you again for choosing to stay with us.
by A verified traveler
Posted 30 May 2024
Lovely grounds and room. Very nice breakfast. Staff was very friendly and helpful.
Comment from Hotel Management
30 May 2024 by The Bergson, Hotel Management
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our lovely grounds, comfortable rooms, and delicious breakfast offerings. Providing exceptional service is our top priority, and we're delighted that our staff could contribute to making your stay enjoyable. We appreciate your feedback and hope to welcome you back again soon for another wonderful experience.
by A verified traveler
Posted 26 May 2024
We had a great stay and will definitely keep this hotel on the lost of great places to stay. Very convenient and quiet. We loved!
Comment from Hotel Management
27 May 2024 by The Bergson, Hotel Management
Thank you for taking the time to share your experience with us! We are delighted to hear that you had a great stay at The Bergson and that you found it convenient and quiet. Providing our guests with a comfortable and enjoyable stay is our top priority, and it's fantastic to know that we hit the mark during your visit.Your kind words about keeping us on your list of great places to stay mean a lot to us. We strive to create a welcoming and memorable experience for all our guests, and it's wonderful to know that we succeeded in doing so for you.We genuinely appreciate your feedback and look forward to welcoming you back on your next visit. Should you need anything in the future, please don't hesitate to reach out to us.Warm regards,
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by The Bergson Team, Hotel Management
Thank you for sharing your feedback with us. We hope to welcome you back soon!!Warm Regards,The Bergson Team
by A verified traveler
Posted 20 May 2024
Love it
Comment from Hotel Management
21 May 2024 by The Bergson Team, Hotel Management
Dear Daniel,Thank you for sharing your positive experience at The Bergson. We are delighted to hear that you enjoyed your stay with us.At The Bergson, we strive to provide exceptional service and a memorable experience for all our guests, and it is rewarding to know that we have met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit.Warm regards,The Bergson Team
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by The Bergson Team , Hotel Management
Thank you for sharing your feedback with us. We hope to welcome you back soon!!Warm Regards,The Bergson Team
by A verified traveler
Posted 3 May 2024
We enjoyed our stay. Room was convenient to downtown Calistoga. Star of the property is the front desk manager Skylar. Very helpful and friendly.
Comment from Hotel Management
3 May 2024 by The Bergson, Hotel Management
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring downtown Calistoga. It's wonderful to know that Skylar made a positive impression on you with her helpful and friendly demeanor. We'll be sure to pass along your kind words to Skylar and the rest of our team. We hope to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 1 May 2024
Big rooms
Comment from Hotel Management
2 May 2024 by The Bergson Team, Hotel Management
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our rooms spacious. Providing comfortable and ample accommodations is always our goal, and we're glad we could exceed your expectations. We hope to welcome you back again soon for another wonderful stay!-The Bergson Team
by A verified traveler
Posted 30 Apr 2024
Beautiful property! Close to many great restaurants.
Comment from Hotel Management
30 Apr 2024 by The Bergson Team, Hotel Management
Hello Michelle, Thank you for taking the time to share your experience at Bergson. We are thrilled to hear that you found our property beautiful and enjoyed its proximity to a variety of excellent dining options. At Bergson, we strive to provide our guests with exceptional service and a memorable stay. We appreciate your feedback and hope to welcome you back again in the future. If there's anything more we can do to enhance your next visit, please don't hesitate to reach out to us.Warm regards, The Bergson Team
by A verified traveler
Posted 25 Apr 2024
Property is cute. Nice location, walkable distance to restaurants, etc. Nice lobby/seating area with a beautiful fireplace. Nice outdoor seating area. The staff was great and our room was sufficient with a nice outdoor courtyard area with its own fireplace. Unfortunately it was a little buggy out there to enjoy for very long. Only complaint I have for the room is the carpet (get rid of it!). It was humid in the room and made the carpet always feel wet and gross (only made that mistake once and then wore my sandals).
Comment from Hotel Management
26 Apr 2024 by -The Bergson Hotel Team, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our property. We greatly appreciate your insights as they allow us to continuously improve our services and facilities to better accommodate our guests' needs.We're delighted to hear that you found our property appealing, with its convenient location and charming amenities such as the lobby seating area and outdoor spaces. It's wonderful to know that you found our staff to be exceptional in their service delivery.However, we regret to learn that your experience was marred by the issue with the carpet in your room. Your feedback regarding the humidity and its impact on the carpet is invaluable to us, and we sincerely apologize for any discomfort this may have caused. Rest assured, we will address this concern promptly to ensure that future guests do not encounter similar issues.Your suggestion to replace the carpet is duly noted, and we will explore ways to enhance the comfort and ambiance of our accommodations.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.
