Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Property is to old for the price and the rooms are very small
Comment from Hotel Management
4 Jun 2024 by Mauricio Montoya B., Hotel Management
Agradecemos se haya tomado el tiempo para escribir la valoración de su reciente visita a nuestras instalaciones, y le invitamos a que siga visitándonos para proporcionarle la atención y servicio que merece, asi como disfrute de nuestros cambios.Confiamos en su fidelidad y esperamos su pronto regreso.Mauricio Montoya B.Gerente General
by A verified traveler
Posted 29 May 2024
Customer service was excellent
Comment from Hotel Management
29 May 2024 by Mauricio Montoya B., Hotel Management
Thank you very much for taking the time to rate your experience and share your comments with us.We hope to have you backk son.Kind regards, Mauricio Montoya BGeneral Manage
by A verified traveler
Posted 29 May 2024
The Intercontinental Hotel in Cali was excellent. Rooms and hotel are amazing and truly enjoyed our stay there!
The pool, spa services, and restaurants were terrific and staff was extremely accommodating….
Best hotel in Cali…
Comment from Hotel Management
29 May 2024 by Mauricio Montoya B., Hotel Management
Thank you very much for taking the time to rate your experience and share your comments with us.We hope to have you backk son.Kind regards, Mauricio Montoya BGeneral Manage
by A verified traveler
Posted 28 May 2024
Very pleasant stay. Staff very friendly and accommodating.
Comment from Hotel Management
29 May 2024 by Mauricio Montoya B., Hotel Management
Thank you very much for taking the time to rate your experience and share your comments with us.We hope to have you backk son.Kind regards, Mauricio Montoya BGeneral Manager
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Mauricio Montoya B., Hotel Management
Muchas gracias por tomarse el tiempo de calificar su experiencia.Esperamos nos visite pronto nuevamente, recuerde que esta es su casa. Cordialmente, Mauricio Montoya B Gerente General
by A verified traveler
Posted 17 May 2024
Nice…
Comment from Hotel Management
21 May 2024 by Mauricio Montoya B., Hotel Management
Muchas gracias por tomarse el tiempo para calificar su experiencia.Esperamos tenerlos de vuelta pronto, para que puedan seguir disfrutando de nuestra ciudad y nuestros servicios.Cordialmente,Mauricio Montoya BGerente General
by A verified traveler
Posted 16 May 2024
Really nice hotel
Comment from Hotel Management
16 May 2024 by Mauricio Montoya B., Hotel Management
Muchas gracias por tomarse el tiempo para calificar su experiencia.Esperamos tenerlos de vuelta pronto, para que puedan seguir disfrutando de nuestra ciudad y nuestros servicios.Cordialmente,Mauricio Montoya BGerente General
by A verified traveler from San Bruno
Posted 15 May 2024
Very nice hotel in a busy section of the city.
Comment from Hotel Management
15 May 2024 by Mauricio Montoya B., Hotel Management
Gracias por sus amables comentarios que son la mejor motivación para que nuestro personal continúe dando lo mejor por su satisfacción y comodidad. Confiamos en su fidelidad y esperamos su pronto regreso.Cordial saludo,Mauricio montoya BGerente General
by A verified traveler
Posted 14 May 2024
Front desk extraordinario , de los mejores equipos q he visto
Comment from Hotel Management
15 May 2024 by Mauricio Montoya B., Hotel Management
Muchas gracias por tomarse el tiempo para calificar su experiencia y compartir sus comentarios que son tan importantes para nosotros.Esperamos tenerlos de vuelta pronto, para que puedan seguir disfrutando de nuestra ciudad y nuestros servicios.Cordialmente,Mauricio Montoya BGerente General
by A verified traveler
Posted 11 May 2024
Excellent place and service. Highly recommended.
Comment from Hotel Management
15 May 2024 by Mauricio Montoya B., Hotel Management
Muchas gracias por tomarse el tiempo para calificar su experiencia y compartir sus comentarios que son tan importantes para nosotros.Esperamos tenerlos de vuelta pronto, para que puedan seguir disfrutando de nuestra ciudad y nuestros servicios.Cordialmente,Mauricio Montoya BGerente General
